Capital One Café

Very good

Atmosphere: 5

Food: 5

Service: 5

I was helped at Capitol One Cafe Hollywood.A amazing representative Priscilla,helped with my banking needs. She was very knowledgeable and very helpful.She is the Best.

Atmosphere: 5

Food: 5

Service: 5

Excellent attitude from the manager and his employees. It is highly recommended to stop there for a snack.

Atmosphere: 5

Food: 5

Service: 5

The worst café closes very early, even earlier than the stated time of 6 PM. Today, they closed at 5:40 PM.

Atmosphere: 1

Food: 1

Service: 1

The ambassadors at capital one cafe were amazing and I received a coupon for a freeze coffee

Atmosphere: 4

Service: 5

I am the member of capital one and I usually enjoy to drink coffee here. But when I visit today, I use the slipper and then after I enjoy my coffee drink, then a lady came to me and said that I cannot take out my feet from my sandal even though I did not do anything inappropriate, even I am not remember if I did that. It is quite disturbing for me. The rest of the service especially in the drink and coffee service is excellent. I think it will be good if they make the rule which one is appropriate or not so we are as member or visitor will know how to behave.

Atmosphere: 2

Food: 5

Service: 2

Cozy, and the mocha is super good.

I would like to commend Priscilla for her commitment to excellence in patiently guiding me on a tour of the facilities amenities as this was my very first visit. She went above and beyond in assisting me with opening and explaining the benefits of a 360 performance savings in comparison to my existing regular 360 savings. Keep up the good work Prescilla! 🙏🏾

Atmosphere: 5

Food: 5

Service: 5

LOVED the lavender iced latte with almond milk! And the beautiful oasis, restful respite spot in the middle of this busy city. Thanks to the lady at Walgreens that pointed us your way! We were able to recharge nicely and be ready for the rest of the day! Yay!

Dietary restrictions: Loved the sugar and dairy free options for our drinks.

Atmosphere: 5

Food: 5

Service: 5

I visited the cafe on November 3rd, ordered a coffee, and used a private nook room. While I appreciate the service and discounts, I would like to offer some feedback for improvement. I also want to compliment the cafe staff member who helped me with my coffee order; she was very friendly and nice.

I was sitting comfortably on the couch with my legs stretched out, making sure my shoes weren’t touching the couch. However, one of staff opened my room door without knocking and she asked me to sit upright. I booked the room for a more private, comfortable experience, which is why I didn’t want to sit in the main area. Being approached without notice was uncomfortable.

After leaving the room, another clerk also stared at me, which added to the discomfort. I hope this feedback can help improve the approach to customer comfort in the future.

Atmosphere: 2

Food: 5

Service: 1

During a recent visit to Los Angeles, I stopped by the Capital One Café out of curiosity, already being a Capital One customer. There, I had the pleasure of meeting Israel, who not only gave a great explanation of the benefits Capital One offers but also kindly gifted us a free coffee. His welcoming attitude and thorough knowledge truly enhanced the experience.

We live in San Diego, and Israel even recommended the Capital One Café near us, which we’ll definitely check out. This simple act of kindness and professionalism has made me even more loyal to Capital One, not just for their banking services but also for their Cafés. A big thank you to Israel and the team for going above and beyond!

Atmosphere: 5

Food: 5

Service: 5

Great coffee!

Atmosphere: 5

Food: 5

Service: 5

Great staff, feel safe and good coffee

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Drip Coffee

Naiza created an atmosphere of comfort by her high level of empathy in the process of working with me - a client of Capital One Bank.

That is quite possibly some of the best avocado toast I ever have, a little sour and tangy and I mean that in the most positive way, fresh tasting amazing ingredients. And the Carmel latte was the perfect balance of savory and sweet. If I’m coming to Hollywood and Vineland, I am coming here!!!

Atmosphere: 5

Food: 5

Service: 5