The Bonaventure Galleria

Name: The Bonaventure Galleria
Address: 404 S Figueroa St Suite 500, Los Angeles, California, 90071, US
Telephone: (213) 612-4887
Price range: $$
Rating: 2.8

$$$ • Food Court

Hours:
404 S Figueroa St Suite 500, Los Angeles
(213) 612-4887

Menu Order Online

About The Bonaventure Galleria

The Bonaventure Galleria is located in a building that is in need of revitalizing, with many closed businesses and outdated amenities. The restaurant on the top floor is messy and hasn't been touched in a year, while the food options include a higher-end brewery, an affordable Korean café, and the "East-West Cafe' with a broken soda fountain. The only convenience store is expensive and cramped, with souvenirs taking up most of the space. Despite the location being ideal for office workers and visitors, the outdated and limited offerings make it less appealing.

Guests have experienced issues with room requests and upgrades at the hotel, despite being Elite Plat and Titanium members. Communication and service seem lacking in this aspect. However, the staff is described as lovely and the location is great for a first visit to LA.

While the Galleria has its flaws, the staff at the hotel are usually kind and accommodating. However, there have been instances of unhelpful and dismissive behavior, such as not being able to connect to wifi and receiving poor service at the reception. Overall, the Bonaventure Galleria has potential but needs improvements in various areas to cater better to its guests.