The Bonaventure Galleria

The Galleria is in desperate need of revitalizing, most of the stores and restaurants are shuttered, and appear to have been in that state for several years.While the architecture of the building is still a marvel - a walk through this massive 6 floor complex may take you down memory lane to March 2020, when everything was closed. In fact, some businesses are frozen in a visible state of closing-down chaos, such as the restaurant on the top floor with garbage and mattresses strewn...read full review

Several of us came here for an event. Although we had written into the hotel and called regarding wanting close or connecting rooms, this was not communicated. Both of us are Elite Plat and Titanium and no upgrades. We able to eventually get rooms connecting but one was not ready. I was to be called when it was. Several hours later I went down to the front desk to check only to find out it had been ready for sometime. That was disappointing as I needed to get ready for the event...read full review

Lovely staff, a great location for a first visit to LA. But we couldn't connect to the wifi from our room, on the second night we called in and were automatically directed to off-property tech support who were very kind and said that they would escalate the issue. After 30 mins, I still needed wifi so I went to the lobby to try and connect to the lobby network. It was still not working and so I went to the reception thinking they would be able to help. The lady was very unhelpful...read full review