Jamba

Nothing fresh anymore. All they are serving is pre-made

Today I came to Jamba Juice and Blainer gave me GREAT customer service. He was professional and pleasant, very clean ( he washed his hands after everyone he served and when he touched things) I don’t usually write reviews but this young man need to be recognized for THE GREAT WORK HE IS DOING AT THIS

Atmosphere: 5

Food: 5

Service: 5

This jamba has been disappointing customers for years how are they not closed down ? Went in on Saturday to get my usual drink and to my attention it tastes oddly chalky and sweet ( this drink is only fruit and milk) so I asked for it to be remade. Instead the hispanic guy thats been there for years gives me his usual attitude ( he obviously hates his job yet refuses to go elsewhere) tells me the soy milk was made with more concentrate ( ewww what in the health ) and demands I pay for a remade drink . Im floored and quite embarrassed at this point . We proceeded to have a back in forth as I the customer didnt understand why I should come out of pocket when they changed their quality of soy. I know had I been a 80 yr old women or man , my drink would have been made, Ive seen them do it often for others yet they charge me ? Jamba is already losing its mojo , I can rarely bring myself to come in and when I do, employees bring the vibe completely down . Just look at the reviews here .

Atmosphere: 1

Food: 1

Service: 1

Perfect, thank you so much.

Atmosphere: 5

Food: 5

Service: 5

Unfortunately my smoothie wasn't done well, while it was fast service, And i don’t mind a couple fruits bits but it had lots some bigger than my straw, I just want my smoothie done well (blended). Im sure if i gone back they would of fixed it but it was a to go order and it was too late.

Atmosphere: 4

Food: 1

Service: 4

The people here are pretty snobby. I ordered Strawberries Wild and a Belgian waffle. The drink was great but the waffle was like weird. It tasted very strange. I had this waffle plenty times in various locations across Los Angeles but this is the only one where I took a bite and tasted absolutely nothing—YET it was drenched in sugar. I’m not sure what happened here. Maybe they forgot something. I don’t know but it wasn’t good. I took a single bite and almost threw up. It was gross but I’d definitely come back for the drink.

Parking: Very accessible and right in front of the store.

Atmosphere: 3

Food: 3

Recommended dishes: Strawberries Wild

Stopped by on a Sunday around 4:30 pm. It was pretty busy. There was one person taking orders and one person making the drinks. Even though it was busy, the two staff got everyone's order out quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Surf Rider

Poor customer service , would rather drive 1 hour to another one just to avoid this one. Untrained staff and really slow service. The whole place smells like it hasn't been cleaned since opening.

Atmosphere: 1

Service: 1

My stars are for employee Freya she is great, welcoming, helpful and patient! Thank you so much for providing great customer service! I didn’t see her other days it wasn’t the same! But thank you Freya.

Atmosphere: 5

Food: 5

Service: 5

My stars are for employee Freya she is great, welcoming, helpful and patient! Thank you so much for providing great customer service! I didn’t see her other days it wasn’t the same! But thank you Freya.

Atmosphere: 5

Food: 5

Service: 5

The service is just average and what you’d expect. Nothing special. My smoothie tasted very watered down. Drinkable but would not recommend if you have other options.

Food: 2

Service: 3

Seriously this place only have 1 employee working rite now?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Acai Super Antioxidant Smoothie

Guy who works there was really nice so I gave 5 stars for service. But why is it called Jamba Juice? If you don't have juice on the menu?

Atmosphere: 1

Food: 1

Service: 5

Great smoothies and service but they are in great need of more staff!! Wait times have become very long because there is only one person on staff to take orders and fill orders.

Atmosphere: 5

Food: 5

Service: 5

First of all the employees here are amazing and deserve raises. Everytime I come in here there is one poor person working. Doing register making the drinks and dealing with online orders. They are always so upbeat and kind. But they should not be doing all this alone. I feel bad for the people cause the line just gets longer people get frustrated, and it isn't their fault they are moving as fast as they can. Wish they had more staff.

Atmosphere: 2

Food: 4

Service: 5

Recommended dishes: Strawberries Wild