Starbucks Coffee Company
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Starbucks Reviews
91 ratings
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I had a really disappointing experience at Starbucks. I asked for my drink to be made as a Venti, and instead of helping or clarifying, the employee was rude and dismissive. He basically refused to fix it and just walked away from me mid-conversation.
On top of that, the service overall felt unfriendly, and the seating area wasn’t clean or comfortable. I wasn’t expecting anything fancy, but basic customer service and respect would’ve gone a long way.
Definitely...read full review
On top of that, the service overall felt unfriendly, and the seating area wasn’t clean or comfortable. I wasn’t expecting anything fancy, but basic customer service and respect would’ve gone a long way.
Definitely...read full review
Gave the cashier 20.00, and I had to ask for my 10.00 change. I ordered a grande latte and he made me a tall. Maybe short staffed and he's working for two.
Great Starbucks location! I usually go through the drive-thru and the staff are always smiling and very friendly. Sometimes they even write nice little messages on my cup, which really makes my day. The place is clean, including the restroom, and the store is spacious. There’s plenty of parking and it’s conveniently located near a shopping center. This is my favorite Starbucks location. Highly recommended!
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
Starbucks Coffee Company at Virginia Hills Shopping Center offers a cozy atmosphere and a friendly team that focuses on customer service. Many reviews highlight the staff's welcoming demeanor, especially praising a barista named Molly for her positive attitude and excellent barista skills. Customers appreciate the effort the team puts into making perfect drinks and creating a pleasant experience.
However, some guests express concerns about long wait times, particularly during busy hours when only a few employees are working. There have been reports of waiting over 20 minutes for drinks, suggesting that the store could benefit from better communication regarding delays. While the atmosphere is generally good for working, there are complaints about the limited comfortable seating and cleanliness in the bathrooms, which have been described as unsatisfactory.
Overall, while the staff's friendliness and the store's atmosphere are appreciated, potential visitors may want to consider the wait times and cleanliness issues before choosing this Starbucks location.