Starbucks in Modesto

“The morning crew is always kind, cheerful, helpful, and get my drink correct every time. I love coming here in the morning, as it brightens the start of my day!

The afternoon crew, on the other hand, are always rude, dismissive, obviously don't want to be there, and get my drinks wrong constantly. There is an employee there with the name tag "Manny" who gave me half the normal amount of whipped cream, when I paid for extra whipped cream, and then when I asked for it to be corrected, he refused to help me, and the girl he was working with rolled her eyes at me and added a tiny spurt to the top. Since then, they have been extra cold towards me, try to make me leave, and give the bare minimum. They make the drinks extra icy, as I did an experiment once getting the same drink in the morning and afternoon, and the one in the morning was made perfectly, and the one made in the afternoon was an icy, flavorless mess.

As a manager in the fast beverage industry, I know how difficult it can be to go through rushes and make every beverage correctly while still maintaining a smile for the customer. But there is never a rush, and it is never busy in the afternoon, and I can't help but to wonder if it's because of the lack of care from the employees on duty during that time period. The biggest rush always seems to be in the morning, and my drink is never incorrect, and I always feel welcomed even in the fast-paced environment that is a morning rush in the world's largest coffee chain. A huge difference from the snotty behavior of the afternoon crew.

All in all, definitely come to this location in the mornings, but plan on the rush causing you to wait a little longer than usual! Avoid in the afternoon at all costs!“

“Friendly staff. Greeted as you walk in. Takes your drink and food orders and prepares them in a timely manner. Has seating to have a visit with your friend and drink your favorite beverage. Or have to do some cramming for that test or catch up on homework.“

“I've been coming to this location for two years now and have only had good experiences! The employees are friendly, attentive, and always get my order right. The atmosphere is great and welcoming. Love the 24-hour drive thru, and usually, there is never a long wait.“

“Had a bad day. Doordash messed up on my order. Gave to neighbor. Ran down there in my pajamas to Starbucks to reorder. Just wasn't my day. The gals at Starbucks came together and bought my sandwich. Nothing could ever replace that moment, as I'm balling in the driveway. A " break" is what some need or just a helping hand or a little gift like a Starbucks sandwich. Thank you to Starbucks, I will never look at you guys the same way again ??“

“This is hands-down the best Starbucks I’ve ever been to! The drinks are always spot-on, the staff is super friendly, and the service is fast. Manager is doing an exceptional job running this place. Happy staff= happy customers= happy life. They make my day every time I stop by!“

“Incredible location, i’m here often due to working nearby. They’re always quick and friendly even in the most busy of times. Highly recommended, best location in modesto easily!

Parking: Small on site parking lot, good luck finding a spot.“

“I love this place. It reminds me of a friendly grocery store back in Iowa where everyone makes you feel like their happy you came in. I love the little area to buy small gifts. A great place to shop ! Very friendly staff and the store is always clean and well stocked.“

“I live my Starbucks cold brew. It's the best coffee I have ever had.

Dietary restrictions: I love that they have coconut milk because I don't like oat or almond milk. I can't have cow milk because I have an allergy to it.

Wheelchair accessibility: I have never had any problems getting in the door with my wheelchair .“

“I love this place, especially the employees, but everything is so expensive!

Parking: It's a large shared parking lot for 4 or 5 separate businesses

Wheelchair accessibility: I rarely see a business without wheelchair access.“

“I use to come here everyday literally everyday for the same drink every morning but due to work I been traveling cannot come to this location anymore but out of all the locations I’ve been to this is the only location that that Makes my drink taste the best props to y’all though for making it the best way ??“

“Ava was my barista and she was amazing! I always order the same Pikes coffee and was wanting to try something new, but unsure of what to try. She suggested something for me, then made it to perfection! 👌🏾 She's awfully young to have such old school customer service skills! Really great experience and I'm looking forward to my next new drink!“

“Fast and effective orders. Sometimes, they probably will forget and item due to high crowds of orders, but kindly remind them, and they definitely get it to you quickly with their pleasant services. There are not many chairs to sit if you plan on dining in their.“

“**EDIT** It appears they took care of the issue.

I love the people here, not just the employees because they're absolutely wonderful, but the customers are friendly here too. Many other Starbuck's locations, the customers have an heir of entitlement to them, like they're secretly owners and shot callers, and certain people don't belong there. This place is different. In fact, too much so. I come here almost daily as I live alone in Modesto with no family and friends for several hundred miles, if not thousands. My only issue is that this Starbucks allows this one homeless guy to practically live there. He's there evrey time I am and he has a smelly dog with fleas. I'm not saying he isn't nice and that his dog is unfriendly. I'm saying the place smells like dog and the dog has fleas and I feel uncomfortable with my food exposed. He cleans his dishes and dog bowls at the sinks where the restrooms are located, and he takes up an entire corner with his dog. I feel badly for him, and I do understand that Starbuck's caught a lot of flack for discriminating against black people and homeless people in the past, so they have to be really careful, but there has to be some degree of what they allow. I used to drive Paratransit in upstate NY, and we had a blind couple that brought their two dogs. It was a small process, but we had to stop letting them ride due to clenliness and the smell/inconvenience it caused others. They left the entire shuttle covered in hair and they had fecal matter on their clothes, which would be left on the seats. Imagine the smell. They couldn't return as passengers until they took care of the problem. They did, and in a couple of months, they were back. We were all happy. There has to be a shelter he can go to or maybe he can hang out at the library when they're open. I do understand there aren't a lot of solutions, but living in Starbuck's during business hours isn't one of them. I spend at least 2 to 4 hours there about 4 to 5 days out of each week, but I'm not bathing and doing dishes in the restroom sinks and I don't have the entire lounge area smelling like dog. I had to use the restroom so badly once, I went, and the smell of dog was just too pungent, so I just packed up my electronics and left, as I didn't want that smell sticking to my clothes. I don't have a problem with the homeless. There are about 4 others that are there too, but they don't treat it lie their persona home either. This guy would spray a half can of suntan spray and fog up the entire lounge. They did put a stop to that though. I know people need comfort pets. I would like one myself, but there has to be something that can be done or somewhere this guy can go. I truly feel badly for him, but part of it is he doesn't care what anyone else thinks or that he's imposing. Even the person I believe is the manager seems to be upset about the situation and not being able to do anything about it.“

“They are always very friendly. Unlike supermarket staff. Starbucks employees are very courteous and professional. All the products are always top notch and we always return to Starbucks wherever we go. Thank you so much. This particular location is very small but the service is great and the preparations are very fast. There is excellent parking as it is inside the OBrien supermarket.“

“The main reason I came to this Starbucks is due to the dominos and connect 4 unfortunately it was taken out. Everytime I brought my kids here they were just as excited as I was, they knew they get to play games and eat and enjoy themselves. I’m genuinely unhappy with these being taken out in order to “look the same as other Starbucks” my lady and I spend way too much here, please reconsider management or upper management this is serious to me and my kids. The community of younger kids will appreciate this especially my kids….“

“Had a little trouble at this location when I ordered a drink that was no longer on the menu they tried to make it twice but it was the wrong drink but in the end I returned the following day to get great service and they fix the problem and made my dream delicious thanks Starbucks“

“Great atmosphere bring the office friend's, family, or have a get-together. Welcoming atmosphere with great vibes.

Parking: More than enough parking spaces.

Kid-friendliness: Staff is great with the little one's.

Wheelchair accessibility: Perfect“

“Rachel gave me a sample of her twist on a pistachio latte and I was hooked. In fact the lady behind me ended up ordering one too!!! Rachel is amazing with her service and is so delightful and friendly. Sad she couldn’t accept a tip so I came here to give her recognition. Thank you!!!“

“I don't come to this location often but their service here is excellent. They were starting to pick up in business and still attend to my needs. Every associate was patient and kind. I would love to give Marvella a shout out!! She was kind and understanding. Thank you all for your customer service.“

“One of the best experiences I've had here, couldn't get his name for sure but I think it was Issac the guy with the half white and black hair was so incredible and kind and has the best service attitude while also making my drink delicious . Keep up the good work 😃“

“Haven't been inside this location, but I really like it. I like that they have an outdoor seating area. It was perfect. We will definitely return, they also have a private conference room! Perfect for corporate presentations on the go. I am pleasantly surprised about this location.Inside was clean, staff was friendly and helpful! I needed sugar-free, low-carb drinks, and the staff was able to recommend plenty of options, which I appreciate!10/10!

Dietary restrictions: They have sugar-free, low-carb options!“

“I went to the Starbucks on Orangeburg and since I was sitting in the drive thru forever I decided to order on the phone to speed things up but the Starbucks manager had me park on the parking spot and said he'll bring my order and he did, but first he took care of the next 10 people first. What a jerk! I'm never going there again.“