I ordered out but the food was good and the burger was huge!! The young lady who helped me was very pleasant. Will definitely go back again!!!Parking: Small parking lot for a busy restaurant bit you'll figure out.Kid-friendliness: They have coloring books and ? crayons also have high chairs if needed.Wheelchair accessibility: There is wheelchair ♿ parking and a ramp that you can push the wheelchair up.
We love the Black Bear Diner in our hometown of Puyallup, WA. When we happened upon the Original Black Bear Diner in Mt. Shasta, CA we knew we HAD to stop for dinner.
Atmosphere: 5
Food: 5
Service: 5
Lion Sharp
Welcoming place, great staff, and amazing breakfast. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potatoes
lee keomorakoth
Grew up in weed ca . Gotta Definitely make sure they get ?
Atmosphere: 5
Food: 5
Service: 5
Ginger Promo042
Bad service, the waitress served us very reluctantly, for Hispanics I do not recommend it, the service was very different since the service for other tables was fine, she threw the juices and spilled them on the table, my little girl was surprised, my husband asked please if He could dry it and he completely ignored it, he didn't give us napkins to do it ourselves, there's no way we're coming back.
Atmosphere: 1
Food: 4
Service: 1
Gretchen G
It can get pretty crowded but the food is yummy and prices are good.Kid-friendliness: Kid menu available
Atmosphere: 4
Food: 5
Service: 4
James Ireland
Great place for the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Fries, Steak
Shirley Lara
The wait staff are incredible, friendly, helpful ,pricing is fair and food is generous and great tasting.
I've always loved dining at the black bar diners throughout California, except the Mount Shasta diner..... which is where I now live. My orders have been wrong about 75% of the time, the breakfast potatoes are greasy and overcooked, other food items also tend to be over cooked as well. Also, the food does not come out consistently hot, some items on the plate are barely warm, some just hot.
Atmosphere: 4
Food: 3
Service: 4
Kristine Peters
Waiter took forever to take our order on a slow night, had to ask for silverware, salad was brought 2 minutes before entree was brought out, my daughters pancakes tasted weird, broccoli was moldy, mashed potatoes were cold, prime rib was over cooked, gravy was super salty. Waiter never came back to the table to check on things... had to get up to go ask another staff member for the bill.. was given a free brownie for the experience and it tasted bad too. Blackbear in Mt Shasta has really gone down hill and needs to train their staff better.
Atmosphere: 2
Food: 1
Service: 1
John Wood
I usually love Black Bear Diner. I must have hit an off night. My family and I ordered a mix of breakfast and dinner items. The breakfast foods were pretty good. Our dinner items were not.I had the Western BBQ Burger. It is a regular favorite for me. When it arrived this time it was loaded with thousand island, lettuce and tomatoes. None of those belong on this Burger. The onion rings were also burned black.My server, who was amazing by the way, sent it back for corrections. It returned with fresh onion rings and BBQ sauce....mixed into the thousand island, lettuce and tomatoes. I am guessing it was a new prep cook in the back. Don't know how else to explain this.My wife had similar problems. Her onion rings were also burned to a crisp and replaced when we mentioned it. The chicken wrap she got was very little in the way of chicken. Mostly lettuce and dressing.I am not one to complain usually. I don't like confrontations. This was, unfortunately, the worst visit I have had to this chain.The server compensated us for some of our meal and was super polite and helpful. Itbmight be awhile before I go again. I hope to have a better experience next time.
Atmosphere: 4
Food: 2
Service: 5
Griselda Espinoza
We had an awesome experience with this location from the hostess to the manager it was a friendly service! Rosa was our waitress and she was professional and accommodating with my husbands order. The manager came over to our table and gave us great service as well. 10/10 would recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bob's Big Bear Burger
Midge Yergen
Great food, friendly staff. We have been to many Black Bear Diners, and we specifically included the original in our travel plans. It didn't disappoint!
I ordered out but the food was good and the burger was huge!! The young lady who helped me was very pleasant. Will definitely go back again!!!Parking: Small parking lot for a busy restaurant bit you'll figure out.Kid-friendliness: They have coloring books and ? crayons also have high chairs if needed.Wheelchair accessibility: There is wheelchair ♿ parking and a ramp that you can push the wheelchair up.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salad, Fries, Chicken Fried Steak, Bob's Big Bear Burger
The breakfast was good, but very slow coming during a not busy time.
Atmosphere: 3
Food: 4
Service: 3
The original. We're finally here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cubs Chocolate Chip Pancakes, Salad, Bob's Big Bear Burger
We love the Black Bear Diner in our hometown of Puyallup, WA. When we happened upon the Original Black Bear Diner in Mt. Shasta, CA we knew we HAD to stop for dinner.
Atmosphere: 5
Food: 5
Service: 5
Welcoming place, great staff, and amazing breakfast. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potatoes
Grew up in weed ca . Gotta Definitely make sure they get ?
Atmosphere: 5
Food: 5
Service: 5
Bad service, the waitress served us very reluctantly, for Hispanics I do not recommend it, the service was very different since the service for other tables was fine, she threw the juices and spilled them on the table, my little girl was surprised, my husband asked please if He could dry it and he completely ignored it, he didn't give us napkins to do it ourselves, there's no way we're coming back.
Atmosphere: 1
Food: 4
Service: 1
It can get pretty crowded but the food is yummy and prices are good.Kid-friendliness: Kid menu available
Atmosphere: 4
Food: 5
Service: 4
Great place for the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Fries, Steak
The wait staff are incredible, friendly, helpful ,pricing is fair and food is generous and great tasting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly-Brewed Black Bear Diner Coffee - 96oz, Gravy, Potatoes, Chicken Fried Steak
Restaurantji Recommends
I've always loved dining at the black bar diners throughout California, except the Mount Shasta diner..... which is where I now live. My orders have been wrong about 75% of the time, the breakfast potatoes are greasy and overcooked, other food items also tend to be over cooked as well. Also, the food does not come out consistently hot, some items on the plate are barely warm, some just hot.
Atmosphere: 4
Food: 3
Service: 4
Waiter took forever to take our order on a slow night, had to ask for silverware, salad was brought 2 minutes before entree was brought out, my daughters pancakes tasted weird, broccoli was moldy, mashed potatoes were cold, prime rib was over cooked, gravy was super salty. Waiter never came back to the table to check on things... had to get up to go ask another staff member for the bill.. was given a free brownie for the experience and it tasted bad too. Blackbear in Mt Shasta has really gone down hill and needs to train their staff better.
Atmosphere: 2
Food: 1
Service: 1
I usually love Black Bear Diner. I must have hit an off night. My family and I ordered a mix of breakfast and dinner items. The breakfast foods were pretty good. Our dinner items were not.I had the Western BBQ Burger. It is a regular favorite for me. When it arrived this time it was loaded with thousand island, lettuce and tomatoes. None of those belong on this Burger. The onion rings were also burned black.My server, who was amazing by the way, sent it back for corrections. It returned with fresh onion rings and BBQ sauce....mixed into the thousand island, lettuce and tomatoes. I am guessing it was a new prep cook in the back. Don't know how else to explain this.My wife had similar problems. Her onion rings were also burned to a crisp and replaced when we mentioned it. The chicken wrap she got was very little in the way of chicken. Mostly lettuce and dressing.I am not one to complain usually. I don't like confrontations. This was, unfortunately, the worst visit I have had to this chain.The server compensated us for some of our meal and was super polite and helpful. Itbmight be awhile before I go again. I hope to have a better experience next time.
Atmosphere: 4
Food: 2
Service: 5
We had an awesome experience with this location from the hostess to the manager it was a friendly service! Rosa was our waitress and she was professional and accommodating with my husbands order. The manager came over to our table and gave us great service as well. 10/10 would recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bob's Big Bear Burger
Great food, friendly staff. We have been to many Black Bear Diners, and we specifically included the original in our travel plans. It didn't disappoint!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bear Paw Chicken Fried Steak, Reuben, Chicken Fried Steak