Popeyes Louisiana Kitchen

Westfield Plaza, 3030 - Plaza Bonita Rd, Bonita Mall, National City
(619) 353-5818

Recent Reviews

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Gabriela Tapia

Excellent place and service both in serving me and in the preparation of the food I ordered, especially thank you for recommending the large combo of ghost pepper sandwich with bacon and cheese, it was a great suggestion and accompanying it with Mac and cheese was the best of the day, I will return for the quality of what they served me and the attention of their employees

Atmosphere: 5

Food: 5

Service: 5

Beatriz Barrón

Hello!!!
Well I want to share that last week I was at Popeyes, I loved that the manager and the crew greeted me with a friendly greeting and asked how my day had been, nowadays you don't see this kind of thing anymore...
My order was excellent and they delivered it very quickly.
The food was very good, the service, everything is the best.
Thank you very much ☺️

Atmosphere: 5

Food: 5

Service: 5

Ismael Lopez

I visited Popeyes Plaza Bonita and honestly the food is delicious, it exceeds my expectations. Since you arrive. The attention of the staff is very friendly and personalized. The truth is that they have a varied chicken menu and I didn't know what to order until the cashier suggested the seasonal sandwich, but the most impressive thing is the speed with which they deliver the food, in a matter of minutes. of minutes. I really highly recommend it

Kid-friendliness: It has 4 different menu varieties for children

Wheelchair accessibility: The plaza makes it easy for you to access it with a wheelchair since there are no slopes and it has a very large elevator.

Atmosphere: 5

Food: 5

Service: 5

ANA SOPHIA HERNANDEZ GARCIA

Very delicious strips and mac & cheese

Atmosphere: 5

Food: 5

Service: 5

Saul Hernandez

We were delighted with the fast service we received, fresh and crispy chicken, we will definitely return

Atmosphere: 5

Food: 5

Service: 5

Cinthia Inzunza

Terrible service, my number was 44 and they were serving 52. I approached and asked and they told me that there were no potatoes and that I had to wait. They were rude and in a bad mood. All the workers just stood there, they didn't know what they were doing. They threw things at you and didn't look at your face. Very rude.

Atmosphere: 1

Service: 1

Enrico Balmaceda

I’m not blaming the employees but the company itself. This store doesn’t have anyone how to operate the kiosk when you try to void an order. They said once you pay, it cannot be voided because nobody knows hot to void the order. There are three staff and non of them know how to troubleshoot the kiosk. The general manager name Thyanmeht said she doesn’t have an access to void or refund once you pay that is final! A “GENERAL MANAGER” no access . Popeyes you know better educate your crew to mitigate the issues. The General Manager still professional even my frustration almost elevated.

Service: 1

Samuel Medina

The employees need to be trained

Atmosphere: 2

Food: 1

Service: 1

Yeon Jayhuan

Anyone who ate cole slaw yesterday here feeling OK? I had a food poison from that causing stomach ache and going to bathroom all night long... more than 20 times getting diarrhea and still have stomach ache... Hope I get better today... The cole slaw was tasting a bit sour, I thought it always tastes like that, but after 2 little spoon, I had to throw away... and that finally made me sick...

Atmosphere: 5

Food: 1

Service: 5

Halston Wright

Food was not good, service was not customer service that you are supposed to receive at all. Water is free at fast food places and my daughter just wanted water because of the heat wave outside. They denied water and she passed out there. They don't offer free refills. I wouldn't come to this location at all. The owners really need to read there reviews if they even want to keep customers and your manager James has zero respect or has any idea of customer service at all. He needs to be demoted.

Atmosphere: 1

Food: 1

Service: 1

Remember the Sabbath Day Astudillo

Food is good
But a combo is about 13 to 16 for the whole family I can spend roughly 60-$70
And they don’t do soda refills.
Cheapskates ?

Atmosphere: 4

Food: 5

Service: 4

Chris Rodrigues

Thank you for destroying my stomach [sarcasm]. I ordered a number 2 combo. My sandwich was ungodly too hot to eat. Also, I didn't receive a biscuit, as included in the meal deal. Also, no refills on drinks. I paid $15 for foodflation...and got gut wrenching diarrhea. Never again!

Atmosphere: 2

Food: 2

Service: 2

luis joseth peña rivera

I worked here and more than once I saw that the chicken was defrosted with hot water and also the work environment is terrible. The manager treated me badly for simply telling her that she was a warrior that she could handle the job but like her She told me that she is stressed and thinks she can talk to you in derogatory ways and my way of thinking is if you can't handle the job, don't take it. I already filed a lawsuit for the lady. Don't eat at this popeyes, the panda express is better

Atmosphere: 1

Food: 1

Service: 1

Adriana Molina

The worse ignorance service ever. I'm super pissed because I paid almost 40 dlls and turns out the Manager charged extra drinkable and additional items we didn't order when I approached the Manager she kept telling ne to return the items I took. And I told her I never took anything I didn't order. It was all sitting on the counter. I left without eating while I sat there watching my family eat. All this also happened while she had the worst lazy energy and annoyed look on her face while we ordered

Atmosphere: 1

Food: 1

Service: 1

Happy Fish

Came here today while shopping in PlazaBonita. Ordered a 5 piece chicken tenders. Service was fast. Food was ok. Chicken tenders kinda chewy. It was a bit pricey, but I was really craving it. I wassurprised that I was asked to pay $1.29 for a refill on a small coke. I've never had to pay for a soda refill. I guess they have to make up for the absurd $20.00 dollar an hour minimum wage here in California. Won't be coming back.

Atmosphere: 3

Food: 4

Service: 4

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