Authentic Filipino restaurant. This is my absolute favorite one in San Fernando Valley. It's clean, food is fresh, staff is friendly. They give you so much food.
Cesar C.
They offer fresh food with good customer service They go beyond just customer and store relationship but they make you feel like family. Besides fresh food, generosity in servings too.
Ronald Rivera
So my mom and I came to pick up our food order for my sons 2nd bday and this young man kindly got our order and was ready to help us out take it to our car until this old lady on her phone sitting down told him to just leave it and that we can take it out ourselves . To us that was very rude . It wasn’t even about how much we just spent on food but how she said was uncalled for . You don’t say that in front of any customer . She wasn’t even on the clock , just sitting down and on her phone and yet she said that . Very rude . SMH
Food: 5
Dong David Aninon
Price too expensive for combo around 19 dollars with tax no drinks .otherwise food and service is
Atmosphere: 4
Food: 4
Service: 4
Chunli Huang
I liked some of their dishes & bakery snacks.But I got overcharged & paid more than what I got today, luckily I double checked my receipt and found the the “mistakes” she made. No wonder she asked me whether I wanted my receipt ! The deep fired pork dish was displayed on the checkout machine was $9.50, but it showed on my receipt was $13.31, no explanation ! Their price board was removed & u don't know the real prices for their food at all, people watch out when u shop there & keep your receipt !
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Ube Hopia
Alexander Vanderbilt
I always buy my lunch here almost everyday. FOODS ARE THE SAME AND THEY STILL SELL LEFT OVER FOODS. I KNEW IT CAUSE I'M ONE OF THE FIRST CUSTOMERS. SERVER ARE SO LOUD AND NO ONE SMILES TO THEIR CUSTOMERS. THE OWNER MUST SEND SECRET SHOPPER TO CHECK YOUR STAFF.SORRY LILIAN.....Vegetarian options: NO VEGGIE, ALWAYS MEAT AND NO TASTE. PLEASE CHANGE YOUR COOK!!!! LESS CUDSTOMER WILL BUY FOOD FROM THIS PLACE.
Jo R.
So excited Lilian's opened in the Northridge Mall. Totally upset with the food & service. The young man taking my order had a mask and spoke so low I could not hear him. An older lady, possibly in charge, kept answering the questions I was asking the young man, but she was rather rude. I asked questions about the food and received a lot of eye rolls. The pork adobo had so much fat. By the time I removed the fat, there was very little meat. The lentil soup was flavorless. The worst was when I asked for a cup of water. The young man was prepared to give me a cup of water from the soda machine, when the older lady told him something in his ear. He then dumped the water out and gave me water from the sink. Seriously!!!!
Che Che D.
One star is all I can give them! IEach time na lang food is cold. I come around 5pm - and every time I order always get cold food. Sometimes I'll ask if they can warm it up for me and then I get a smirk from the staff. Sayang cause it's really close to my house.
Sharon K.
Solid pancit and lumpia. Get your car washed while you order Nice employees ! Love the lumpia
Cecille M.
Overpricing Too bad especially at this time. You could get the same items cheaper somewhere else
Not a good experience with VIRGIE, customer service should be educated. Teach her to respect customers and coworkers.
Irms R.
Good Filipino food and desserts, variety of options, price is somewhat reasonable, store is clean.
Janette Ventura
I am a loyal customer of Lilian’s and I consider it my kitchen outside of home. I go there for my favorite dishes but I strongly suggest for them to keep it like home cooked not commercialized. The place needs improvement with the quality of meat that they are serving. Extremely fatty adobo, dinuguan, Bicol express and some other dishes.
Phil Adams
First time eating here, came because of rating. Nice servers, clean store, food had good flavor however it was Not Hot, I was there at 6:15 PM & I think they had turned off the food warmers in preparation for closing, they were mopping & pulling food from the buffet 5 min after I got my food. There was no Chicken Adobo, Lumpia or Pancit. $16 for a scope of rice and 2 cups of pork belly with brown sauce. Not sure I'd go back a 2nd time.
Coco O.
Food is generally pretty good and the staff have always been nice and friendly. But we were picking up a catering order and... my husband watched in horror as the guy at the register 'hopped' over a large pot of freshly cooked pancit on the floor over and over again as he walked back and forth behind the counter while helping customers. Whhhyyyy? I'm going to try their other location at Nordhoff and Woodley.
Authentic Filipino restaurant. This is my absolute favorite one in San Fernando Valley. It's clean, food is fresh, staff is friendly. They give you so much food.
They offer fresh food with good customer service They go beyond just customer and store relationship but they make you feel like family. Besides fresh food, generosity in servings too.
So my mom and I came to pick up our food order for my sons 2nd bday and this young man kindly got our order and was ready to help us out take it to our car until this old lady on her phone sitting down told him to just leave it and that we can take it out ourselves . To us that was very rude . It wasn’t even about how much we just spent on food but how she said was uncalled for . You don’t say that in front of any customer . She wasn’t even on the clock , just sitting down and on her phone and yet she said that . Very rude . SMH
Food: 5
Price too expensive for combo around 19 dollars with tax no drinks .otherwise food and service is
Atmosphere: 4
Food: 4
Service: 4
I liked some of their dishes & bakery snacks.But I got overcharged & paid more than what I got today, luckily I double checked my receipt and found the the “mistakes” she made. No wonder she asked me whether I wanted my receipt ! The deep fired pork dish was displayed on the checkout machine was $9.50, but it showed on my receipt was $13.31, no explanation ! Their price board was removed & u don't know the real prices for their food at all, people watch out when u shop there & keep your receipt !
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Ube Hopia
I always buy my lunch here almost everyday. FOODS ARE THE SAME AND THEY STILL SELL LEFT OVER FOODS. I KNEW IT CAUSE I'M ONE OF THE FIRST CUSTOMERS. SERVER ARE SO LOUD AND NO ONE SMILES TO THEIR CUSTOMERS. THE OWNER MUST SEND SECRET SHOPPER TO CHECK YOUR STAFF.SORRY LILIAN.....Vegetarian options: NO VEGGIE, ALWAYS MEAT AND NO TASTE. PLEASE CHANGE YOUR COOK!!!! LESS CUDSTOMER WILL BUY FOOD FROM THIS PLACE.
So excited Lilian's opened in the Northridge Mall. Totally upset with the food & service. The young man taking my order had a mask and spoke so low I could not hear him. An older lady, possibly in charge, kept answering the questions I was asking the young man, but she was rather rude. I asked questions about the food and received a lot of eye rolls. The pork adobo had so much fat. By the time I removed the fat, there was very little meat. The lentil soup was flavorless. The worst was when I asked for a cup of water. The young man was prepared to give me a cup of water from the soda machine, when the older lady told him something in his ear. He then dumped the water out and gave me water from the sink. Seriously!!!!
One star is all I can give them! IEach time na lang food is cold. I come around 5pm - and every time I order always get cold food. Sometimes I'll ask if they can warm it up for me and then I get a smirk from the staff. Sayang cause it's really close to my house.
Solid pancit and lumpia. Get your car washed while you order Nice employees ! Love the lumpia
Overpricing Too bad especially at this time. You could get the same items cheaper somewhere else
Restaurantji Recommends
Not a good experience with VIRGIE, customer service should be educated. Teach her to respect customers and coworkers.
Good Filipino food and desserts, variety of options, price is somewhat reasonable, store is clean.
I am a loyal customer of Lilian’s and I consider it my kitchen outside of home. I go there for my favorite dishes but I strongly suggest for them to keep it like home cooked not commercialized. The place needs improvement with the quality of meat that they are serving. Extremely fatty adobo, dinuguan, Bicol express and some other dishes.
First time eating here, came because of rating. Nice servers, clean store, food had good flavor however it was Not Hot, I was there at 6:15 PM & I think they had turned off the food warmers in preparation for closing, they were mopping & pulling food from the buffet 5 min after I got my food. There was no Chicken Adobo, Lumpia or Pancit. $16 for a scope of rice and 2 cups of pork belly with brown sauce. Not sure I'd go back a 2nd time.
Food is generally pretty good and the staff have always been nice and friendly. But we were picking up a catering order and... my husband watched in horror as the guy at the register 'hopped' over a large pot of freshly cooked pancit on the floor over and over again as he walked back and forth behind the counter while helping customers. Whhhyyyy? I'm going to try their other location at Nordhoff and Woodley.