Is there a zero star option?I had high hopes for this place.I just had the worst restaurant experience of my life, based only on cruel service clearly intended to tell me they didn't see me, much less intend to feed me.I came at about 6:30 on a Teusday as a singletop, asked to be seated at the bar.I ordered a beer. A few minutes later they were changing a keg.There stood the pint glass that showed the blown keg, about 40% full with a huge head nearly to the rim. That to me is stale beer.Several minutes later, the new keg was up and running.The original pour still sat on the bar back with the huge head unchanged.To my astonishment, the barkeep spent several more minutes trying to top the original pint with fresh, taking several, maybe five or six attempts, before presenting me a glass which was still about 25% foam.I politely asked for a fresh pour, as the old glass looked like stale beer.She obliged.I then overheard her saying to the maitre de, "That guy ...."For half an hour, none of the staff so much as made eye contact, let alone asked about an order.At that point I walked to the maitre de, said that after being ignored for half an hour I'd pay for the beer and leave. No tip.She said she was sorry.I wish I could believe her.Not knowing their minds, it's still pretty clear the staff collectively meant to send a message that there are people they like and others. That hurt.All over maybe a dollar's worth of their cost which, if they were intent on product quality served, should not have happened to begin with.I hope they read this, know and fully understand what they did, apparently out of pettiness, to ruin someone's day, and then make a choice not to be hurtful jerks.There's no way they can claim otherwise. One other party came in after me and were served attentively, and everyone ahead of me seemed pleased.
Service: 1
Kathleen White
We have been dining at Soi4 since it opened. Most recently we have been ordering takeout which is always good. We stopped in for dinner last night and found they had a fabulous happy hour menu. Extensive list of well balanced cocktails for $10, and small bites for $8. Everything was delicious and service and presentation were stellar. An enjoyable evening was had by all and we will definitely dine in more often!
Atmosphere: 5
Food: 5
Service: 5
Josh Ewing
Fantastic place, authentic Thai street food served in a semi upscale environment. Wonderful flavors, friendly staff. Loved it!
Atmosphere: 4
Food: 5
Service: 5
Perry Green
I’ve got a baby (7 month old) and the staff at Soi 4 was so incredibly kind and friendly.The food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roti with Green Curry Sauce, Mango Sticky Rice, Crab Fried Rice
H Hart
Was sat at a table for happy hour. Spent $60 on drinks and appetizers and was asked to leave as soon as we were finished despite there being only three tables occupied. For some reason they wanted to seat the next group at our table. We had just finished our food. That just seemed beyond
Atmosphere: 1
Michel D
I have found my new favorite Thai place in Oakland. Soi 4 delivers for food, wine and cocktails along with great ambience, music and style. Prices are very fair and portions generous - oh, the service is great too!
Atmosphere: 5
Food: 5
Service: 5
Ruba Cheaib
Came here to celebrate my marriage after city hall. We were 15 ppl and got a table upstairs. It was the perfect location for such a celebration. Food and service were great, drinks too. Overall it was a great setting. Quiet enough to enjoy the company but also good vibes.
Atmosphere: 5
Food: 5
Service: 5
Thomas Taylor
We frequently visit Soi 4 as we live close by. We’ve tried a lot of things on their menu and love their food and selection, but more so all the staff is very kind and always welcoming. Certainly worth a visit!
Atmosphere: 5
Food: 5
Service: 5
Chunjiao Xiao
My favorite Thai restaurant in Bay Area! The mix seafood curry and grape salad are my favorite dishes, highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grapefruit Salad
Gene Chamson
An innovative menu of Thai food that's flavorful and satisfying. The main room is rather small and easily gets crowded and noisy. I was a little annoyed because their menu items are large and pricey, especially the appetizers, which makes it hard for a single person to eat there. And they absolutely refused to do a half order for me.
Ok, you may have never heard of ‘Kanom pak gard’ or turnip cakes, and you may not even know what a turnip is or maybe you do and are sure you don't like them, but I am telling you: try this appetizer. It is really good. The rest of the menu you can stick to the Thai food you know and love and it will be great too, but try this one thing you're not sure about and you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Patrick H
Great Thai place with some of the mainstays while also having different items/variations that definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai
Fam Hwolf
Calming atmosphere, nice people, fully flavored food. We loved the roast duck, the green beans, the unusual roti presentation, the scallops in a very light yellow curry sauce with baby bok Choi and snap peas. Every dish we’ve had has been good. We’ve been twice, will return.
Atmosphere: 5
Food: 5
Service: 5
Binalovesbeauty
Wow I was so surprised. Such great service here, gluten free menu, delicious home made ginger vodka. Really, a must try so many amazing dishes that are fresh and the service is very attentive and accommodating.
Atmosphere: 5
Food: 5
Service: 5
charlene showes
The worst service and the food was the worst thai I have ever tasted!! They should learn how to cook Thai food without everything tasting the same!! I will never return to this restaurant!! They should be Closed!! SAD ☹️
Is there a zero star option?I had high hopes for this place.I just had the worst restaurant experience of my life, based only on cruel service clearly intended to tell me they didn't see me, much less intend to feed me.I came at about 6:30 on a Teusday as a singletop, asked to be seated at the bar.I ordered a beer. A few minutes later they were changing a keg.There stood the pint glass that showed the blown keg, about 40% full with a huge head nearly to the rim. That to me is stale beer.Several minutes later, the new keg was up and running.The original pour still sat on the bar back with the huge head unchanged.To my astonishment, the barkeep spent several more minutes trying to top the original pint with fresh, taking several, maybe five or six attempts, before presenting me a glass which was still about 25% foam.I politely asked for a fresh pour, as the old glass looked like stale beer.She obliged.I then overheard her saying to the maitre de, "That guy ...."For half an hour, none of the staff so much as made eye contact, let alone asked about an order.At that point I walked to the maitre de, said that after being ignored for half an hour I'd pay for the beer and leave. No tip.She said she was sorry.I wish I could believe her.Not knowing their minds, it's still pretty clear the staff collectively meant to send a message that there are people they like and others. That hurt.All over maybe a dollar's worth of their cost which, if they were intent on product quality served, should not have happened to begin with.I hope they read this, know and fully understand what they did, apparently out of pettiness, to ruin someone's day, and then make a choice not to be hurtful jerks.There's no way they can claim otherwise. One other party came in after me and were served attentively, and everyone ahead of me seemed pleased.
Service: 1
We have been dining at Soi4 since it opened. Most recently we have been ordering takeout which is always good. We stopped in for dinner last night and found they had a fabulous happy hour menu. Extensive list of well balanced cocktails for $10, and small bites for $8. Everything was delicious and service and presentation were stellar. An enjoyable evening was had by all and we will definitely dine in more often!
Atmosphere: 5
Food: 5
Service: 5
Fantastic place, authentic Thai street food served in a semi upscale environment. Wonderful flavors, friendly staff. Loved it!
Atmosphere: 4
Food: 5
Service: 5
I’ve got a baby (7 month old) and the staff at Soi 4 was so incredibly kind and friendly.The food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roti with Green Curry Sauce, Mango Sticky Rice, Crab Fried Rice
Was sat at a table for happy hour. Spent $60 on drinks and appetizers and was asked to leave as soon as we were finished despite there being only three tables occupied. For some reason they wanted to seat the next group at our table. We had just finished our food. That just seemed beyond
Atmosphere: 1
I have found my new favorite Thai place in Oakland. Soi 4 delivers for food, wine and cocktails along with great ambience, music and style. Prices are very fair and portions generous - oh, the service is great too!
Atmosphere: 5
Food: 5
Service: 5
Came here to celebrate my marriage after city hall. We were 15 ppl and got a table upstairs. It was the perfect location for such a celebration. Food and service were great, drinks too. Overall it was a great setting. Quiet enough to enjoy the company but also good vibes.
Atmosphere: 5
Food: 5
Service: 5
We frequently visit Soi 4 as we live close by. We’ve tried a lot of things on their menu and love their food and selection, but more so all the staff is very kind and always welcoming. Certainly worth a visit!
Atmosphere: 5
Food: 5
Service: 5
My favorite Thai restaurant in Bay Area! The mix seafood curry and grape salad are my favorite dishes, highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grapefruit Salad
An innovative menu of Thai food that's flavorful and satisfying. The main room is rather small and easily gets crowded and noisy. I was a little annoyed because their menu items are large and pricey, especially the appetizers, which makes it hard for a single person to eat there. And they absolutely refused to do a half order for me.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Ok, you may have never heard of ‘Kanom pak gard’ or turnip cakes, and you may not even know what a turnip is or maybe you do and are sure you don't like them, but I am telling you: try this appetizer. It is really good. The rest of the menu you can stick to the Thai food you know and love and it will be great too, but try this one thing you're not sure about and you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Great Thai place with some of the mainstays while also having different items/variations that definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai
Calming atmosphere, nice people, fully flavored food. We loved the roast duck, the green beans, the unusual roti presentation, the scallops in a very light yellow curry sauce with baby bok Choi and snap peas. Every dish we’ve had has been good. We’ve been twice, will return.
Atmosphere: 5
Food: 5
Service: 5
Wow I was so surprised. Such great service here, gluten free menu, delicious home made ginger vodka. Really, a must try so many amazing dishes that are fresh and the service is very attentive and accommodating.
Atmosphere: 5
Food: 5
Service: 5
The worst service and the food was the worst thai I have ever tasted!! They should learn how to cook Thai food without everything tasting the same!! I will never return to this restaurant!! They should be Closed!! SAD ☹️
Atmosphere: 1
Food: 1
Service: 1