Papa John's in Oceanside

“I want to start out by saying I am HUGE pizza lover. Pizza (like most foods) has went up in cost. This SPECIFIC location is LIFE CHANGING. The managers Tobi and Tristan are just unmatched. They are huge on making sure your pizza is perfect, right down to COOK TIME! I never had a bad experience with them, which had got me to be more involved in who was running the place. Papa johns used to be better, and I THOUGHT they fell of... not untill I went to this location was I proven wrong. It's CLEAN and had this sence of an updated environment, to include holidays. It has become home. I send all my friends here now when they want an affordable yer great tasting pizza. I thank Tobi and Tristian for that. All the workers their seem to be happy and nor overwhelmed as well. I did not understand it untill I met tobi.. that's when I knew they were just being treated right. I can't day enough! Look out for their deals and their carry outs prices are worth it! Much love to this location!“

“Update: Great Follow-Up from Store Manager

I originally left a terrible review because I was really disappointed after several delivery orders from Papa John’s arrived missing my salads— every single time. ☹️ It felt like a frustrating pattern of careless mistakes, especially with no follow-up or resolution from customer service. For a national chain with premium prices, I expected better service and accountability. That said, I recently decided to call the store directly to see if anything could be done. I spoke with a manager named Eric, and I have to say — he completely turned the experience around. Eric was kind, understanding, and professional. He genuinely listened to my concerns without making me feel like I was just complaining. He even acknowledged that it’s their responsibility to make things right & offered me a free salad on my next order as a gesture of goodwill.

While the repeated mistakes were disappointing, I really appreciated Eric’s approach and willingness to make it right. Because of that positive interaction, I’m willing to give this location another chance as it has been a lifelong favorite pizza place of mine. thank you so much, Eric!“