Habit Burger & Grill

Name: Habit Burger & Grill
Address: 11560 N Ventura Ave, Ojai, California, 93023, US
Telephone: (805) 707-9800
Price range: $
Rating: 3

$ • Fast Food, Burgers, Salad

Hours:
11560 N Ventura Ave, Ojai
(805) 707-9800

About Habit Burger & Grill

The Habit Burger & Grill is a popular restaurant known for its delicious burgers and friendly staff. Customers often praise the quality of the burgers, noting that they are less salty than those at In-N-Out, and the overall taste is a little higher.

The menu offers a variety of options, including chicken, healthy salads, onion rings, and fries. Customers are particularly fond of the tempura avocado wedges, which they hope will be brought back.

However, the reviews suggest that the service and food quality can be inconsistent. Some customers report excellent experiences with prompt service and satisfying meals, while others have encountered long wait times and cold or unsatisfactory food. There are also concerns about the cleanliness and functionality of the restrooms.

The introduction of kiosks for ordering has created some confusion and frustration for customers, with reports of employees directing card-paying customers to the kiosks while cash customers are allowed to order at the counter. This policy has led to some customers leaving the restaurant due to the long wait times.

Overall, the Habit Burger & Grill seems to be a mixed experience, with some customers praising the quality of the food and the friendly staff, while others express concerns about the inconsistency in service and food quality. The restaurant's transition to more technology-driven ordering may be contributing to these issues, and the management is encouraged to address these concerns to improve the customer experience.