Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 791 N Archibald Ave, Ontario, California, 91764, US
Telephone: (909) 605-6518
Price range: $
Rating: 2.8

$ • Coffee Shops

Hours:
791 N Archibald Ave, Ontario
(909) 605-6518

Menu Order Online

About Starbucks

This Starbucks Coffee Company location has generally improved over the years, with many customers praising the friendly staff and consistent service. The baristas are often described as friendly and helpful, with some staff members going above and beyond, such as writing nice notes on cups or creating a positive atmosphere. The store manager is also appreciated for leading by example and assisting in making drinks, which contributes to a welcoming environment. Many customers enjoy visiting almost daily and look forward to their regular visits.

However, there are some concerns. One employee, named Marlene, has been described as not listening or respecting customers, sometimes charging for higher-priced items or causing misunderstandings. Other customers have noted that her attitude and behavior are problematic. Additionally, some issues with drink preparation have been reported, such as receiving more ice than the drink or drinks being discarded after preparation, which suggests a need for more careful serving practices.

Customer experiences at this location vary, with some finding the music too loud, making it difficult to enjoy sitting and relaxing, and others mentioning restrictions on bathroom access. Despite these issues, most customers still find the store a decent place to visit, especially appreciating the friendly attitude of staff like Aimee and Larissa, and the overall positive environment fostered by the store's leadership.