Customers` Favorites
Customers` Favorites
“Excellent customer service and very good food, it’s my favorite place to eat when I travel to California We need pollo Loco here at Washington State.“
Customers` Favorites
“I ordered a pretty big meal yesterday, which included 2 brownies that never made it into my bag (Order #3899737). I called right after and left a voicemail — no response. I’ve called four more times today and still can’t get anyone to answer.
Update: I spoke with the store’s owner-operator, Ricardo Ortiz, and he personally reached out, apologized for the mix-up, and made things right. He went above and beyond to fix the issue and make sure we were taken care of.
Mistakes happen, but the way Ricardo handled it showed true leadership and dedication to customer service. This is the kind of response that reminds me why Chick-fil-A has the reputation it does. Thank you, Ricardo, for the exceptional service and for making us whole today.“
Customers` Favorites
“The chicken sandwich here is really GOOD like I’m addicted to it and the Dr Pepper it’s perfection!!! And Liliana is a really good and hard working person here. She’s always has a good and positive attitude whenever I’m here! I think she deserves a raise for all her hard work and late nights. Such a hard worker!! She’s my favorite whenever I go which is most everyday lol. It’s sooo yummylicious. 10/10!!“
Customers` Favorites
“Love this location!! Everyone is very friendly and they always do excellent job on the presentation of my favorite low carb bowl!! Yum � Thank you! �“
Customers` Favorites
“Great spot to chill and eat“
Customers` Favorites
“I was there for more than 35 minutes. Waiting for my order that I had placed on the phone 20 minutes before that. And the time before that, my son and my wife got sick of the stomach and also a uti on my wife.
She ended up in the emergency room. The result was because of the chicken.
It wasn't cooked well, or it was bad to begin with other than that, everything is good atmosphere. The people there.“
Customers` Favorites
“The food is always good at this location. You can ask for the chicken to be well done, juicy or in between. Personnel are always pleasant and friendly. The restaurant can get busy, specially at the drive thru at peek hours. Dine in is OK, place is clean but it's just a basic dinner. You eat and you leave, nothing different than other Pollo Loco restaurants. Don't forget to ask for your senior or military discount. Same for first responders. They don't mind you asking.“
Customers` Favorites
“Chick fil a is usually good with quality food since the price point is really high. The deluxe sandwich came with a small sad hot tomato and wilted lettuce, the only thing that appeared to be of quality was the chicken. Not the best managed spot. Could be the staff not putting out their best or management not overseeing their product. It wasn't just either just the car in front of me in drive thru and one car pulling up as i was getting my food.“
Customers` Favorites
“I love this location. They’re always nice and greet me. Everywhere with a kiosk ignores you but they always ask if you need any assistance with it. I appreciate that they give you as many salsas as you want. I went to the menifee location and they charged me. Even the app shows $0. Foods always right and I’ll keep coming to this location.“
Customers` Favorites
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“Fresh food and good service, for sure I’ll come back“