El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours today·

About El Pollo Loco

El Pollo Loco is a hit-or-miss experience. While some customers have reported poor management, forgotten orders, and slow service, others have praised the excellent customer service and efficient workers. The drive-thru can be inconsistent, with some locations no longer providing lemons. However, standout employees like Vanessa, who provide exceptional attention and care, make a significant difference. Overall, El Pollo Loco has the potential to offer great service, but it's essential to double-check orders before leaving.

Menu

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El Pollo Loco Menu
El Pollo Loco Menu

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El Pollo Loco
El Pollo Loco
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El Pollo Loco Reviews

3.7
141 ratings
5
56%
4
4%
3
11%
2
7%
1
22%
Food
4.0
Atmosphere
4.1
Service
4.0

Share your opinion about El Pollo Loco

It was amazing!!
I like your food but many of your restaurants have very careless (and rude) employees sad to say.
But it was a nice experience all the way yesterday when I went to the store in Slowson/Passon at Pico Rivera, the manager Mr. Francisco went the extra mile not just with me but all of the guests.
The cook offered to fix something specially for me, I tell you it was great!!
Thank you!!
This place makes my Pollo Go Loco.
Great food, good customer service, clean dine-in area, soda was nice and cold, and my burrito was well prepared and filling after a long day.

Read All Reviews(141)

Hours

Monday 9:30AM - 10PM
Tuesday 9:30AM - 10PM
Wednesday 9:30AM - 10PM
Thursday 9:30AM - 10PM
Friday 9:30AM - 10PM
Saturday 9:30AM - 10PM
Sunday 9:30AM - 10PM
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