Crumbl
$$ • Bakery, Ice Cream, Dessert
Hours:
10909-B Olson Dr, Rancho Cordova
(916) 633-1673
About Crumbl Cookies
Customers' Favorites
Double Fudge Chocolate Cookie
Chocolate Chip Cookie
Chocolate Brownie
Cookie Selection
Sea Salt Toffee
Cream Carrier
Mini Cookies
4 Cookie Box
Mini 12-Pack
Mini 3-Pack
Crumbl Cookies Reviews
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 11PM |
| Saturday | 9AM - 11PM |
| Sunday | Closed |
Crumbl is known for its tasty cookies and friendly staff. Customers appreciate the warm cookies, especially the mini size, which are perfect for sharing or personal enjoyment. The inside of the location is clean and inviting, creating a pleasant environment. Staff members are generally friendly and go above and beyond to help, such as quickly packing cookies or assisting with orders. However, some customers find the app ordering process confusing, leading to issues like order cancellations and double charges. Customer service at times can feel lacking, with some customers noting that staff rarely greet visitors and seem unhappy, especially when using kiosks for ordering. Despite this, many customers love the cookies and recommend the place, citing quick service and the quality of the treats. Some minor issues include errors with gift wrap and customized cards, and occasional delays with online orders. Overall, Crumbl offers great cookies with friendly service, though improvements in customer experience could enhance visits.