Charleys Cheesesteaks
$ • Cheesesteaks, Chicken Wings, Sandwich Shops
Hours:
1611 S Riverside Ave, Rialto
(909) 961-2233
About Charleys Philly Steaks
Customers' Favorites
Charleys Philly Steaks Reviews
Share your opinion about Charleys Cheesesteaks
I mean I ordered mushrooms cuz they said it was free and they literally gave me 4 itty bitty pieces. made me pretty sad cuz it was my last 6$ till payday and I didnt even get what I ordered the way I wanted it 😞
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Charleys Cheesesteaks receives mixed reviews, with some customers praising the food and service while others report poor experiences. Many mention issues with rude or incompetent teenage staff, incorrect orders, and long wait times at the drive-thru. Specific complaints include orders missing items like cheese on cheese frys, ranch for Buffalo hot wings, and bacon on bacon cheese frys. However, recent visits show improvement, with standout employees like Leticia and Gladys providing amazing customer service. Leticia helped soothe a child, suggested menu items, and specialized orders for an autistic child, while Gladys offered kind service. The restaurant is known for the best cheesesteaks around, with the Old School cheesesteak and Cajun fries being personal favorites. The cookies and cream handspun milkshake is also highly recommended. The interior is super clean, and the restaurant is kid-friendly, wheelchair accessible, and offers good vegetarian options. First-time visitors can expect customer service oriented staff who know the menu well. Overall, Charleys Cheesesteaks offers delicious food, but consistency in service and order accuracy remains a concern.