El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
1663 S Riverside Ave, Rialto
(909) 877-0179
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
Poor EVERYTHING!!! How do you continuously run out of chicken? This is a chicken restaurant. Then I asked the supposedly assistant manager to come talk to me she refused. so I asked for the store number so the assistant manager Diana gets a receipt from the trash writes the store number on it and give it to the drive-through worker to hand to me how disgusting is that. Especially with everything going then she walked back to register still refusing to talk to me at the drive...read full review
One of my favorites places 👍🏼
Ratings
Menu
Hours
| Monday | 10AM - 10:30PM |
| Tuesday | 10AM - 10:30PM |
| Wednesday | 10AM - 10:30PM |
| Thursday | 10AM - 10:30PM |
| Friday | 10AM - 10:30PM |
| Saturday | 10AM - 10:30PM |
| Sunday | 10AM - 10:30PM |
El Pollo Loco serves great food, despite occasional stock issues with their signature chicken. The restaurant offers convenient ordering options, including self-service computers and cashiers. Friendly staff, a clean environment, and spacious wheelchair-accessible seating make for a pleasant dining experience. Customers appreciate the welcoming attitude of the staff, with one mentioning that they were greeted very well after forgetting their food and returning an hour later. Others have experienced some delays, such as wait times at the drive-thru and inside, but still found the food to be good. However, some have noted that service can be inconsistent, with a few mentioning rude employee behavior when asking for assistance or the bathroom. Overall, El Pollo Loco remains a popular spot for quality food and accessible seating.