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“Not all Burger Kings are the same, the closes place to my house is located on Stockton Blvd. But I choose to go to the one on Gerber, because the service is better and the place is clean. The attitude of the people is pleasant and they are patient and they make sure that what I order is right. When I say no onions they make sure that there is no onions on my burger. Raw onion doesn’t sit well with me.“
“I personally spend $50-60 a week at this location and it floored me when I tried to do the free Whopper Survey...They don't honor the survey at all...It seems that they are cutting costs and that's understandable,but it shouldn't be at the customer's expense!!! It says to use the receipt within 24 hours of purchase to complete the Survey,but everytime you enter the store # and transaction code,it immediately denies you and asks you to try again!!! No matter how many times you try it won't let you complete the survey...Though the food is OK, I won't continue to patronize a restaurant that DOESN'T CARE ABOUT OR CARE TO GIVE BACK TO THE CUSTOMERS THAT HELPS THEIR BUSINESS TO THRIVE...GOOD BUSINESS IS THE IDEA, BUT CUSTOMER SATISFACTION / APPRECIATION, IS THE KEY!!! They clearly don't appreciate the customer's...I'm NO LONGER A CUSTOMER,as of 7/24/25...“
“This Burger King in Vine Hill maintained consistent operational standards. Product temperature remained within acceptable ranges, structural cohesion of the sandwich was stable, and fry crispness met baseline thresholds. Staff communication was functional. A predictable, procedurally sound fast-food experience with no deviations.“
“I got gas and snacks they were very friendly. Strange when I was in there, there was a guy that came back in after pumping gas and said his car wouldn't start and it was their fault. I don't know if he was crazy or if you really believed it. After he walked out the cashier, and I had a good laugh.“
“Ok, I’m a whopper fan/ connoisseur. I’ve had Whoppers from Madrid, Spain, Boston, Switzerland and New York. They’re all very consistently good, but this Freeport location is probably the best I’ve had. I don’t have enough space on this to tell my story on Whoppers. I just want to give it a shoutout. Also, I ordered drive-thru!“
“Juan took our drive through order at 8 am and HE WAS SOOOO KIND!! Super thorough service and made sure we got everything we wanted. HE EVEN OFFERED US THE BURGER KING CROWNS!! He is soooo sweet! Give that man a raise for real!!! He has the BEST customer service!!!“
“7/19/25 give that boy Pedro and Gerard and whoever was back there making our food a raise. Excellent customer service and our food came out good. Stop sleeping on BK. This establishment is being run well , despite the area of south sac, you cannot judge a book by its cover.“
“Service efficiency was above average for a fast-food environment. Order accuracy was maintained without error, and preparation time remained within reasonable limits despite moderate customer volume. Food temperature and presentation met expected standards. Facility cleanliness and operational organization were consistent with well-managed locations. Overall, a dependable execution of a standardized service model.“
“I want to leave a review for an employee at Burger King — Alberto.
Honestly, it’s rare to see this level of service, especially in fast food. Alberto goes above and beyond. Everything was fast, smooth, and professional, but at the same time very respectful and human.
I came in tired and not in the best mood, and just the way he handled everything — his attitude, his energy, the way he treats people — actually made my day better. You can tell he’s not just doing his shift, he really cares.
Employees like Alberto are the face of the place. If more people worked like him, the service everywhere would be on a completely different level.
🔥 Respect, man. You’re doing it right.“
“This excellent, and outstanding young gentleman Bryce is the most outstanding Burger King employee I’ve ever witnessed. I come to this Greenhaven location frequently and when Bryce is there the food is always fresh , always quick , and always a great atmosphere. I receive nothing but 5 star service when he is on the shift. If I could give 10 stars I would !!“