Burger King in Sacramento

“This excellent, and outstanding young gentleman Bryce is the most outstanding Burger King employee I’ve ever witnessed. I come to this Greenhaven location frequently and when Bryce is there the food is always fresh , always quick , and always a great atmosphere. I receive nothing but 5 star service when he is on the shift. If I could give 10 stars I would !!“

“I personally spend $50-60 a week at this location and it floored me when I tried to do the free Whopper Survey...They don't honor the survey at all...It seems that they are cutting costs and that's understandable,but it shouldn't be at the customer's expense!!! It says to use the receipt within 24 hours of purchase to complete the Survey,but everytime you enter the store # and transaction code,it immediately denies you and asks you to try again!!! No matter how many times you try it won't let you complete the survey...Though the food is OK, I won't continue to patronize a restaurant that DOESN'T CARE ABOUT OR CARE TO GIVE BACK TO THE CUSTOMERS THAT HELPS THEIR BUSINESS TO THRIVE...GOOD BUSINESS IS THE IDEA, BUT CUSTOMER SATISFACTION / APPRECIATION, IS THE KEY!!! They clearly don't appreciate the customer's...I'm NO LONGER A CUSTOMER,as of 7/24/25...“

“This Burger King in Vine Hill maintained consistent operational standards. Product temperature remained within acceptable ranges, structural cohesion of the sandwich was stable, and fry crispness met baseline thresholds. Staff communication was functional. A predictable, procedurally sound fast-food experience with no deviations.“

“Not all Burger Kings are the same, the closes place to my house is located on Stockton Blvd. But I choose to go to the one on Gerber, because the service is better and the place is clean. The attitude of the people is pleasant and they are patient and they make sure that what I order is right. When I say no onions they make sure that there is no onions on my burger. Raw onion doesn’t sit well with me.“

“7/19/25 give that boy Pedro and Gerard and whoever was back there making our food a raise. Excellent customer service and our food came out good. Stop sleeping on BK. This establishment is being run well , despite the area of south sac, you cannot judge a book by its cover.“

“Gabby the manager, is really awesome and has great customer service!!! I went there the other day and my order was incorrect. I called and explained the issue, she took my name and number as said she would give me a call back. In a short period of time she called back and invited me down to pick up the correct order. She was very kind and understanding and provided awesome customer service! Thanks Gabby!“

“I got gas and snacks they were very friendly. Strange when I was in there, there was a guy that came back in after pumping gas and said his car wouldn't start and it was their fault. I don't know if he was crazy or if you really believed it. After he walked out the cashier, and I had a good laugh.“

“Ok, I’m a whopper fan/ connoisseur. I’ve had Whoppers from Madrid, Spain, Boston, Switzerland and New York. They’re all very consistently good, but this Freeport location is probably the best I’ve had. I don’t have enough space on this to tell my story on Whoppers. I just want to give it a shoutout. Also, I ordered drive-thru!“

“Juan took our drive through order at 8 am and HE WAS SOOOO KIND!! Super thorough service and made sure we got everything we wanted. HE EVEN OFFERED US THE BURGER KING CROWNS!! He is soooo sweet! Give that man a raise for real!!! He has the BEST customer service!!!“

“I wanted to mention that there was a mix-up with my order. I ordered 2 x 20 nuggets, which meant I should have received 40, but I only got 20. I didn’t realize this until I got home. It was quite disappointing because I didn’t see the food for my little one there. However, I was pleasantly surprised by their service and customer service. They were very polite, apologetic, and promptly gave me my missing items. Plus, they included an extra item and expressed their sincere apologies for the inconvenience. I’m very happy with the outcome and would definitely return to this Burger King location. I’ve had other experiences where the place wasn’t as apologetic for their mistake, but this one truly exceeded my expectations. Thank you so much for your wonderful job in maintaining a customer.“

“They have the annoying AI order taking system which is worthless. They also didn't include ketchup with my meal which included fries which is so cheap. I'm pretty sure I got a smashburger at another Burger King but they don't have them here.“