Cold Stone Creamery
$$ • Ice CreamAbout Cold Stone Creamery
Cold Stone Creamery Reviews
31 ratings
Share your opinion about Cold Stone Creamery
The girls that work there are always such sweethearts. Especially the girl that answers the phone. I do wish they made the process of managing delivery issues more transparent however. Other than that great ice cream and great staff. I get ice cream from here all the time.
I go to Cold Stone almost every weekend, and every time I visit, Savanah is always such a great help! She is friendly, welcoming, and provides excellent customer service. She always makes sure everything is right and makes my experience enjoyable. It’s always nice seeing someone who is consistently kind and helpful. Savanah is definitely one of the reasons I enjoy coming back every weekend. Thank you for the amazing service!
Great ice cream fast service kind workers.
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11:30PM |
| Friday | 11AM - 11:30PM |
| Saturday | 11AM - 11:30PM |
| Sunday | 11AM - 11:30PM |
Cold Stone Creamery is a popular ice cream spot known for its delicious treats and friendly staff. Customers often visit regularly, especially on weekends or for special days like Ice Cream Wednesdays. The staff are consistently praised for being helpful, welcoming, and kind, with particular appreciation for employees who go above and beyond in service. One worker is frequently mentioned for handling busy times with great patience and effort, even when working alone, highlighting the hardworking team members. The environment is described as cozy and clean, making it a pleasant place to enjoy ice cream. Customers also appreciate small gestures, like staff helping with photos to include families. While the ice cream and atmosphere are highly enjoyed, some mention issues with management, such as lack of transparency around delivery problems and understaffing during peak hours. Overall, Cold Stone Creamery is seen as a friendly, delicious, and welcoming place to enjoy ice cream with good service, though improvements in staffing and communication could enhance the experience further.