Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: Market West, 3230 Arena Blvd, Sacramento, California, 95834, US
Telephone: (916) 419-3954
Price range: $
Rating: 3.6

$ • Coffee Shops

Hours:
Market West, 3230 Arena Blvd, Sacramento
(916) 419-3954

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a friendly and welcoming environment with attentive staff who prioritize customer satisfaction. Customers appreciate the expert baristas, especially those who pay close attention to detail when making drinks like the pick-up orders and customizations. The staff is often described as nice, friendly, and good-humored, creating a peaceful and relaxing atmosphere for visitors. Many customers find the location convenient, especially for quick stops after classes or errands, with most visits focused on pick-up, although seating options are available both indoors and outdoors in a limited space.

The store’s app enhances the customer experience with features such as easy online ordering, accurate pick-up times, auto-funding, and scan-in store options. The app also offers benefits like a free beverage on birthdays and points that can be redeemed in-store or via the app. Customers have noted that the app is well thought out and helpful, making the ordering process smooth.

Service quality is often highlighted, with staff like Marco and Crissy receiving praise for their dedication and excellent customer care. Crissy, in particular, was commended for her kindness and efficiency despite being understaffed. However, some reviews mention challenges with staffing and leadership, with one customer criticizing the management for leaving staff understaffed and not providing proper support. Overall, the location is valued for its friendly service, good drinks, and convenient app features, though improvements in staffing could enhance the experience further.