Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 3194 Kendall Dr, San Bernardino, California, 92407, US
Telephone: (909) 473-8940
Price range: $
Rating: 3.3

$ • Coffee Shops

Hours:
3194 Kendall Dr, San Bernardino
(909) 473-8940

Menu Order Online

About Starbucks

Starbucks Coffee Company is a popular spot known for friendly staff and a welcoming atmosphere. Many customers appreciate the consistent good service and friendly greetings they receive upon entering. The staff often go above and beyond, showing kindness and patience, such as one young lady at the drive-thru who insisted on giving a coffee as a kind gesture, even when politely declined. Customers also notice and admire the professionalism of employees, especially when they handle complex situations, like explaining app payments, with patience and respect. The team environment seems positive, creating a vibe that feels like the old holiday spirit.

However, some customers have experienced slow service, especially during busy times, and have found that the process can be too long, with waits of over 6 minutes for a Frappuccino. Others have expressed disappointment with the coffee quality, feeling that the removal of traditional espresso machines has affected the craft of coffee making, leading to a decline in the quality of the drinks. Despite these concerns, many still find the staff's attitude and helpfulness to be a highlight of their visits. Overall, Starbucks is seen as a friendly, community-oriented place with great customer service, though some wish for improvements in speed and coffee craftsmanship.