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“Great customer service and nicest team I’ve ever met! I accidentally dropped my food on the ground while getting water and the management team swooped in and handled it so well. Even offered me a new plate free of charge. It’s durning dinner rush hour and they are able to clean up the mess I made effortlessly and efficiently while offering me a new plate.
Great job and I’ll definitely come back for more just because of that!“
“We placed two large orders from Panda Express at Mission Valley Mall, and the food was fresh, delicious, and a big hit with our team! When our second order was unexpectedly “cancelled” by the delivery company, I contacted the restaurant directly, and they were amazing. Sandra went above and beyond to make sure our order could still be processed and even gave us the chance to make updates—on what was clearly a very busy night for them. Outstanding customer service and great food. Our new favorite team meal spot!“
“I could come here every day... One week I ate here four times in a week... Its becoming a problem, I think Panda Express is my addiction. Its REALLY busy around noon but the line moves fast. Its Panda Express, you should know what to expect, and its exactly what you expect.“
“I really do appreciate good customer service, but the young woman behind the counter went above and beyond. She not only suggested I add their app to my iPhone to get a 20% discount, but patiently helped me do it when I was fumbling with the process. She saw as sweet as can be, and unfortunately I did not catch her name. I return to that’s spot at least once a month for a lunch break while at work in the La Jolla area. With excellent customer service and food, why wouldn’t I?“
“First, Am SO SO glad that this Panda Express location had the plant based Orange Chicken. Didn't have it when i got there about an hour before closing. But they cooked some fresh for me and am SO THANKFUL for that. Also, the young man who took my order was super friendly. I could see that that owner or boss was there and he was an involved owner/boss who made sure things got done ! I was even given a free drink for my patience while waiting !“
“Its panda express they are all the same
Parking here is nightmare. Most spots a compact. I have been trapped in parking space and to enter the car thru the back hatch. Hate the parking lot. Have taken to parking on the street overland street“
Chinese • $
“Had an issue with my oder a month ago. Live too far to retun, so I called and spoke with an employee EFRAIN. Told me to save my receipt, and when I happen to be around this area, stop by for a replacement. Today I remembered I had a replacement meal. Why not get it honored. Somehow, whomever informed me to retun that my name would be in a book. Just show the receipt someone would help me. It wasn't, I looked like a fool asking for handouts 🤣. That's not true... But Ms.Angie help me out and noticed either me being frustrated or embarrassed. Didn't want the whole order to be replaced. Just the few items to make it even. Thanks Ms.Angie for providing great customer service and making things right.“
“This is the best panda ever. Jasmine, I think manager kicks ass.
Never have I come in where there isn’t food, which is typical at a lot of pandas and Chipotles. If there is a missing item, even before close her crew will make it for you.
I go out of my way to come to this location. The best.“
“The drive thru is damn near impossible. Just park and walk in.
Food is always on point. Fresh, filling and reasonably priced.
Friendly service from their staff.
The dining area is clean and ice cold.“
““Fast and friendly service with a satisfying taste”
Food: The dishes are well-prepared. The new item, Dynamite Sweet & Sour, is quite spicy and tasty.
Service: Extremely friendly. When the menu item I wanted was sold out, they kindly asked me to wait a moment and prepared a fresh new option for me.
Ambiance: The store was very clean and pleasant.“
“I normally don't eat out at fast food Chinese restaurants due to the poor quality of the food.
However, I was pleasantly surprised today for a more pleasant experience at this Panda Express location on the Naval Base. We ordered the Family meal that was more than enough for 4 hungry people with extras to bring home. Sahar helped our family with providing 3 freshly prepared dishes upon request. We didn't mind the 15 min wait.
She was incredibly attentive and respectful in her communication and honoring us as though we were the most important customers she was serving.
The teriyaki chicken was prepared without the sauce which we asked for. The beef broccoli was perfectly made with bright green colorful broccoli that were delicious. The Kung Pow Chicken could have used much less sauce in order to enjoy the flavors of the veggies and chicken.
Overall, we enjoyed the good food and delightful service. Thank you Sahar for your attentiveness and beautiful smile.“
“Like most Panda Express restaurants. Food is good and fresh, However, depending on the hour you go, they maybe out of certain items and you may need to wait. Servers try hard but employees can be overwhelmed with rush hour traffic.
Vegetarian options: Many tasty choices
Kid-friendliness: My great grandaughter (4 yr old) loves Panda. She loves the noodles and vegetables.
Wheelchair accessibility: Plenty. Easy in and out“
“I had a great experience at Panda thanks to the excellent service from Liliana. She was friendly, attentive, and made sure everything went smoothly. Her professionalism and positive attitude really stood out and made the visit even better. Highly recommend Panda, and especially Liliana for her outstanding customer service!“
“I’ve Been Coming To This Panda For Years! Today I Walked In and Was Served By A Gentleman Named ANDREW! Just Wanna Note How Well and Composed He Looked and Seemed To Maintain That Energy Throughout The Kitchen! Very Clean! Seen Him Cleaning Around The Dishes Almost OCD’ish (Which Is A GREAT Thing For An Employee To Demonstrate!) Somebody Tell Him WE NOTICE The Change!!! 🫡“
“Shoutout to Yesenia — ever since she took over, the quality here has noticeably improved. Bringing Anthony on board was a great decision too; he’s always welcoming and kind. I really appreciate you all. And I think Yesenia knows I enjoy a good meal, because she always makes sure my plate is spot on!”“
“Ordered the 1 item bowl with soda and veggie spring rolls (no dipping sauceincluded in bag) through Door Dash. I requested a few soy sauce for the bowl and rolls. When I received my order, there was no soy sauce and no napkins in the bag (what restaurant sends out delivery orders with no napkins?). When I called the restaurant, the employee who answered the phone tried to blame it on the Door Dash driver for no making sure they were in the bag. I quickly reminded her that it is the restaurant's responsibility to make sure the orfer is complete before the driver gets there to pick it up.“
“This is obviously one of the most attractive place to eat in the area. Anytime I visit this place I am very happy. They always keep their very high level service and the topmost level of meals they serve. You always win with this restaurant. Warmly recommended.“
“Online orders only at this location.
The irl ordering line never progresses because they prioritize app-orders. Like my food will be made and ready and I’ll be waiting to pay for 5 minutes while they pack 5-10 online orders ahead of me.
Still great value, but you need to be ordering on the app or you will have a bad experience here.“
“The food was delicious 😋 as always 😋 The service was as fast as they can😊sometimes, we have to wait for the food to be cooked 😊programming the cooking could be improved 😊as to not make people wait to long for their orders 😊This place will always be one of my favorite places to get food 😀“
“This location seems to be a popular stop for travelers, and it’s easy to see why. Despite the steady flow of customers, the line moved quickly thanks to a well-organized team that worked efficiently and with great energy.
The food was served hot, fresh, and flavorful, making it an ideal spot to grab a satisfying meal on the go. Whether you’re just passing through or taking a short break from your trip, this stop delivers quick service, quality food, and a pleasant experience.“
“I honestly drive all the way out here because of the service the team provides! From the kitchen Zeus Juanito to Chef Anthony! Can't forget the awesomeness FOH crew Phi and Zuleyca they make my experience even more pleasant always friendly quick and efficient truly believe its the red shirts who bring out the best in this location when it comes to taking care of business.“