Out of all the downtown fast food restaurants this one is the best for customer service dignity and respect! While Subway may not be the way they were in the 1980s this one's still a pretty good meal!
Atmosphere: 5
Food: 5
Service: 5
Victor Valle
Wheelchair accessibility: Yes easy access
Atmosphere: 4
Food: 4
Service: 5
Jamie Leggett's
The manager was in the back of the store for at least 5 minutes before walking out wherecustomers had been waiting and trying to get her attention by rattling the tip jar banging on the counter and saying hello before she emerged from hiding and leaving the restaurant unattended and then she claiming she couldn’t hear me after she just served customers and had a whole conversation in Spanish giving attitude and proceeded to squirt a half an ounce of sweet onion sauce on a 6 inch sandwich after pretending she didn’t hear me and accepted a $50 bill without checking to see if it was counterfeit or not. Proceeded to refuse to give me the number to corporate or a receipt identifying as the store manager with great hostility after she had an attitude because I ordered a sandwich. She was a Hispanic woman and had no problem assisting the customer ahead of me who just so happened to be Hispanic and showed great customer service until it was my turn and never checked the woman’s bills but couldn’t give the same respect and started touching the register to ring up cookies and refused to wash her hands and said she didn’t touch the register yet she just rang 6 cookies up and tried to touch my sandwich and had the audacity to not wash her hands after handling the register and cross contaminating my sandwich and all other vegetables she touched deeming it a health and safety violation per Osha and food sanitary requirements of California in which I will be contacting the food and safety administration as well as Osha and any other government regulators that oversee this facility for multiple health issues which may affect the public because of food poisoning concerns I now have due to the management not washing her hands. It always looks unsanitary and the manager was on camera in which I plan on filling a discriminatory civil suit against her for discrimination. Unacceptable
Atmosphere: 1
Food: 1
Service: 1
Paris Yarbrough
Bought meals here and asked to used the restroom, the female employee told me yes and to hold on, then a male employee came and said it's for employees only..I have end stage renal failure and I am barely able to use the restroom as it is and when I have to go I have to go and I would have never gave them business if I known they treat people who pay for their food here like that.
Atmosphere: 1
Food: 2
Service: 1
nancy mendez
The cashier burned the bread and also when I asked for extra pickled and olives she didn’t want to add more because that’s all she can put on it, I told her to charge me extra but she refused to do it. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Bryanna B.
The employees were so rude that we left without ordering anything. My toddler was dancing cause she really had to pee but they refused to give us the bathroom key.
Ali K.
Workers are always paranoid and want you gone asap. They also dont put too much sauce on one side of my sandwich but not the other. Also, i used to go here often and they stopped giving free water cups.
Perry S.
I went to the 611 K st. Location. The sandwich maker was rude and actually dishonest. I asked for a turkey sandwich and he suggested a number 12. It was $2 less so I said ok. But when I wanted to leave anything off he charge me full price. While I was getting the sandwich three people walked in who looked like they were dressed for a business meeting. Two got I. Line to order. A third asked to use the bathroom. She was told no until she bought something. While that's the rule he was incredibly rude to her. Maybe it was because she was black. I will never return to this location
Josefina Perez
I give this place a zero because no bathroom it's always out of service ?Dirty food on the ground do not recommend this place
Richi Orozco
I got a foot long and a soda it was 17 dollars,the lady that was making my sandwich over baked it till it was burnt,they only gave me 2 napkins and i asked if i can have more the same lady gave me 2 more napkins and i asked her if they were giving out 2 napkins per sandwich and she said i already gave you 4 with an attitude saying how everything is expensive and she has too count napkins she gives out,never been to a subway were they treat you like that.
This subway at least is always clean the food looks cared for and the customer service person I look clean as well.On this visit the bathroom wasn't available
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy Italian
Maria.trinidad Mercado
Fresh food fresh everything they're really nice at city college and he was really helpful the manager is sweet and tell me he walked me back again tell him thank youVegetarian options: The vegetables fresh made and cut thank you
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Veggie Patty
Roo Roo
This Subway WILL try to overcharge you!! A kids turkey is 2.99 at EVERY Subway, anywhere. They tried to charge me for a full meal... $5.39!THEN... the 'non-customer service' ladies even had the audacity to tell me, if I don't like it, I could go somewhere else!!! ?So, I walked out... I strongly suggest you do too. They don't care... Only about the money they are collecting from you!!! ?Go anywhere else to eat!!
Chaudhry A.
All the orders via my subway app were prepared on time as expected. There are times when someone wasn't easy on sauces, but that just makes the sandwich juicy. I would take into account that it's a busy place since they can't be reached by phone plus its landline so it can be slow. Definitely need a temp hire to empty voicemail box. Great staff.
Out of all the downtown fast food restaurants this one is the best for customer service dignity and respect! While Subway may not be the way they were in the 1980s this one's still a pretty good meal!
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: Yes easy access
Atmosphere: 4
Food: 4
Service: 5
The manager was in the back of the store for at least 5 minutes before walking out wherecustomers had been waiting and trying to get her attention by rattling the tip jar banging on the counter and saying hello before she emerged from hiding and leaving the restaurant unattended and then she claiming she couldn’t hear me after she just served customers and had a whole conversation in Spanish giving attitude and proceeded to squirt a half an ounce of sweet onion sauce on a 6 inch sandwich after pretending she didn’t hear me and accepted a $50 bill without checking to see if it was counterfeit or not. Proceeded to refuse to give me the number to corporate or a receipt identifying as the store manager with great hostility after she had an attitude because I ordered a sandwich. She was a Hispanic woman and had no problem assisting the customer ahead of me who just so happened to be Hispanic and showed great customer service until it was my turn and never checked the woman’s bills but couldn’t give the same respect and started touching the register to ring up cookies and refused to wash her hands and said she didn’t touch the register yet she just rang 6 cookies up and tried to touch my sandwich and had the audacity to not wash her hands after handling the register and cross contaminating my sandwich and all other vegetables she touched deeming it a health and safety violation per Osha and food sanitary requirements of California in which I will be contacting the food and safety administration as well as Osha and any other government regulators that oversee this facility for multiple health issues which may affect the public because of food poisoning concerns I now have due to the management not washing her hands. It always looks unsanitary and the manager was on camera in which I plan on filling a discriminatory civil suit against her for discrimination. Unacceptable
Atmosphere: 1
Food: 1
Service: 1
Bought meals here and asked to used the restroom, the female employee told me yes and to hold on, then a male employee came and said it's for employees only..I have end stage renal failure and I am barely able to use the restroom as it is and when I have to go I have to go and I would have never gave them business if I known they treat people who pay for their food here like that.
Atmosphere: 1
Food: 2
Service: 1
The cashier burned the bread and also when I asked for extra pickled and olives she didn’t want to add more because that’s all she can put on it, I told her to charge me extra but she refused to do it. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
The employees were so rude that we left without ordering anything. My toddler was dancing cause she really had to pee but they refused to give us the bathroom key.
Workers are always paranoid and want you gone asap. They also dont put too much sauce on one side of my sandwich but not the other. Also, i used to go here often and they stopped giving free water cups.
I went to the 611 K st. Location. The sandwich maker was rude and actually dishonest. I asked for a turkey sandwich and he suggested a number 12. It was $2 less so I said ok. But when I wanted to leave anything off he charge me full price. While I was getting the sandwich three people walked in who looked like they were dressed for a business meeting. Two got I. Line to order. A third asked to use the bathroom. She was told no until she bought something. While that's the rule he was incredibly rude to her. Maybe it was because she was black. I will never return to this location
I give this place a zero because no bathroom it's always out of service ?Dirty food on the ground do not recommend this place
I got a foot long and a soda it was 17 dollars,the lady that was making my sandwich over baked it till it was burnt,they only gave me 2 napkins and i asked if i can have more the same lady gave me 2 more napkins and i asked her if they were giving out 2 napkins per sandwich and she said i already gave you 4 with an attitude saying how everything is expensive and she has too count napkins she gives out,never been to a subway were they treat you like that.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
A new employee made my sandwich. It was perfect!!
Atmosphere: 4
Food: 5
Service: 5
This subway at least is always clean the food looks cared for and the customer service person I look clean as well.On this visit the bathroom wasn't available
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy Italian
Fresh food fresh everything they're really nice at city college and he was really helpful the manager is sweet and tell me he walked me back again tell him thank youVegetarian options: The vegetables fresh made and cut thank you
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Veggie Patty
This Subway WILL try to overcharge you!! A kids turkey is 2.99 at EVERY Subway, anywhere. They tried to charge me for a full meal... $5.39!THEN... the 'non-customer service' ladies even had the audacity to tell me, if I don't like it, I could go somewhere else!!! ?So, I walked out... I strongly suggest you do too. They don't care... Only about the money they are collecting from you!!! ?Go anywhere else to eat!!
All the orders via my subway app were prepared on time as expected. There are times when someone wasn't easy on sauces, but that just makes the sandwich juicy. I would take into account that it's a busy place since they can't be reached by phone plus its landline so it can be slow. Definitely need a temp hire to empty voicemail box. Great staff.