Popeyes Louisiana Kitchen

1426 Fillmore St, San Francisco
(415) 567-1748

Recent Reviews

C

Just like everyone else, parts of my order were missing. Check your order before you leave the restaurant. They're either incompetent or deliberately trying to cut corners.

Atmosphere: 2

Food: 3

Service: 2

Sad Play

It's as if something missing from my order is done on purpose. Example:No chicken? But two biscuits. I thought it was because of delivery order but experienced the same each time for pickup orders.

Service: 1

Leon Brooks

I love this place , workers are authentic, great service, always polite and accommodating, most of all very clean facilitiesParking: Open

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Fried Chicken, Cajun Fries, Spicy Chicken Sandwich Combo, Chicken Tender Basket, Chicken Wings, New Honey Lemon Pepper Wings

Wenqian Yan

I understand they have a lot of doordash orders, but the in store experience is nearly horrible, I had to wait with no receipt number, everything is slow for in store orders, and they forgot to give me sauce packets while I saw they made sure those are included for deliveries.

Atmosphere: 1

Food: 4

Service: 1

Theo Browne

Never received more than 2/3rds of my order from this particular Popeye's. It's almost impressive how reliably unreliable they are

Fae LeDawson

My online order was prepared within 20 minutes of submitting it at 6 PM, but the pick-up line moved pretty slowly. They also forgot 2 of the 5 entrees I ordered, and the app chatbot only offered a $3 refund, but fortunately Popeyes support was very reasonable and offered $15 for my next visit. The food that I did get was prepared perfectly.Vegetarian options: There's not many vegetarian options on the menu, as it's all based on chicken. You could eat sides like mac and cheese.Dietary restrictions: The kitchen is small so no guarantees about cross contact. I wouldn't go near here if I was very allergic to gluten. I have a mild dairy sensitivity and was fine.Parking: The parking lot always has spots available, which is surprising for the cityWheelchair accessibility: The tables are a few steps above the main floor, so they're inaccessible, but everything else is at floor level. There are gentle wheelchair ramps in the parking lot. The entrance door is not power operated.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Mashed Potatoes with Cajun Gravy, Spicy Chicken Sandwich Combo, Coleslaw, Chicken Tender Basket, Chicken Wings

A Christy

I ordered via DoorDash and one of my side items was missing. They didn’t provide any of the sauces I requested and the sprite I got tasted like water. Waste of money.

Food: 1

Service: 1

Watsamon Lagasong

Food is ok but I feel like I need to beg for service and wait at the register all the time. All the employees looked bothered by customers and tired.

Atmosphere: 1

Food: 4

Service: 2

Alice Hou

I got takeout from Popeyes using Uber Eats, expecting a super spicy and tasty meal. But, sadly, it didn't turn out as I hoped.I ordered 6 Ghost Pepper Wings and 8 Spicy Signature Chicken pieces, with coleslaw and a small Coca-Cola®. I was really looking forward to the spicy wings and chicken, but they weren't spicy at all. It felt like they forgot to add any spice. As someone who loves spicy food, it was a big disappointment.The 8-piece Spicy Signature Chicken wasn't as exciting as it sounds. It was dry and not very flavorful. I was hoping for a bold and tasty experience, but it didn't happen. Overall, the meal didn't live up to my expectations, and it left me wanting more flavor.

Food: 2

Jack R.

TRUFF chicken sandwich. Bottom line, needs more truffle mayo. I mean they charge you $1 extra and I could barely taste the Truffle mayo.I had the spicy chicken sandwich, still one of my favorite fried chicken sandwiches...just wish they had more truffle mayo.Also, which my sandwich was fried to order instead of just an old fried sandwich they added mayo to.Great rice and beans and the sweet tea is still great.

Sami Alqadi

Always understaffed and backed

Food: 4

Service: 1

M.

Very crispy and juicy chicken, only a bit

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Crispy Fried Chicken

Moko N

I was looking forward to it because it was my first time eating there in 4 years. The taste was good, but the inside of the store was dirty. The menu is not on the counter and is difficult to understand.

Atmosphere: 1

Food: 5

Service: 5

Tommy Nguyen

These people always want higher pay but can’t even do a simple task. I order 3pc chicken tenders with fries and sweet tea. How I end up with 3pc fried chicken with rice and beans. Where’s the biscuit?! Didn’t even give me my sweet tea. Then again it’s my fault for not checking my order before leaving, when I know these people are incompetent.

Atmosphere: 2

Food: 4

Service: 2

CaliLovesMoe Honestly

What's sad is I'm giving it three stars!!! It has Roaches BUT the chicken good and the people nice!!! Y'all seen Ratatouille!!! It's the same thing!!!!!!!!!!!!!!! Fights right outside the door!! The Safeway across the parking lot A show and dinner!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Fried Chicken, French Fries

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