Mrs. Fields

Cookies, Crackers

2200 Eastridge Loop, San Jose
(408) 270-7700


Take-Out/Delivery Options


Reviews for Mrs. Fields

I had an intense craving for a warm chocolate chip cookie and happened to be seeing Star Wars at the mall, so Mrs Fields seemed like a good choice, it wasn't. It was evening so choices were limited but I selected a chocolate chip cookie and was told to go to the other side to pay. I guess I shouldn't have because i did not get a chocolate chip cookie but a toffee chip, and it just wasn't the same. There were clearly chocolate chip cookies in the case, not just full review
If I could have given them 0 star I would have. Corporate should shut down the location. The cookies cups are filled with frosting and she tried to microwave them. So I stopped her and told her heating would not be necessary. Now I know why she was trying to heat them, the cookie cups were hard and stale. $8 for garbage. Now wonder they have signs everywhere saying all sales are final. Very disappointed. I've never had a bad experience at Mrs. Fields until today. full review

Probably the worst food place ever. My friend got a chili dog and it was expired and the crustiest thing ever. Like the chili wasnt even on the dog they just handed him a separate container witu barely any chili. A few years later, my other friend gets lemonade bc lemonade is lemonade rightt how can you fuck that up. Well they fucked that up alright. Shit tastes like SOAP and ON TOP OF THAT theres a credit card charge for 50 cents

More Reviews(28)


Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 11AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.