Mrs. Fields

Cookies, Crackers, Bakery, Desserts

2200 Eastridge Loop, San Jose
(408) 270-7700


Tripadvisor Tripadvisor: 4
Google Google: 3.7
Yelp Yelp: 1.5


Reviews for Mrs. Fields

Probably the worst food place ever. My friend got a chili dog and it was expired and the crustiest thing ever. Like the chili wasnt even on the dog they just handed him a separate container witu barely any chili. A few years later, my other friend gets lemonade bc lemonade is lemonade rightt how can you fuck that up. Well they fucked that up alright. Shit tastes like SOAP and ON TOP OF THAT theres a credit card charge for 50 cents

THIS DESERVES NO STARS!!!! I normally do not post reviews but man is this place HORRIBLE! If you want stale cold cookies then this is the place to be! I had gotten cookies and spent 20 dollars here and came home to find out the cookies were stale and tasted like they had been sitting out for a week. Their "manager" Kate explained to me that they do not serve hot cookies nor do they bake the cookies. I then got in touch with their corporate and they said there is full review

They do not bake fresh daily and Most times they did not even have chocolate chip Lol so I called to try and complain, not to receive anything back just to simply let the owner know I was not satisfied and she said when did you buy I said a couple days ago she said no no no I cannot help you and hung up. No wonder this franchise has 2 stars SAD!

More Reviews(23)


Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 11AM - 7PM