Philz Coffee
$ • Coffee Shops
Hours:
1085 E Brokaw Rd #70, San Jose
(408) 508-5877
About Philz Coffee
Philz Coffee Reviews
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I popped into the Cupertino location as I was visiting my son in the valley for a week. I’m an author and suggested to Billy the manager that I have a book signing and he was enthusiastic. I did have the book signing. It went very well. I sold some books people had fun and I had met so many nice people. I will definitely be back there when I’m in the valley.
It has the best almond croissant as usual ! The coffee there is good but I got another almond croissant again ! It has a good quiet environment as usual in the morning at 6:30 am when they open ! I would always love going here when I was a student at SJSU ! Yesterday there was the best ! It is just as good as the one in Cupertino !
Menu
Hours
| Monday | 5AM - 6:30PM |
| Tuesday | 5AM - 6:30PM |
| Wednesday | 5AM - 6:30PM |
| Thursday | 5AM - 6:30PM |
| Friday | 5AM - 6:30PM |
| Saturday | 5AM - 6:30PM |
| Sunday | 5AM - 6:30PM |
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Philz Coffee in north San Jose offers a welcoming and comfortable environment with many tables, chairs, and power outlets, making it a good spot for relaxing or working. The staff is friendly and helpful, creating a positive vibe. Customers appreciate the high-quality drinks, especially the Mocha Tesora and Mint Mojito, which are often praised as some of the best around. The Mint Mojito, in particular, is noted for being incredibly refreshing and well-balanced, while the Filtered Soul is appreciated for its rich, smooth flavor. Many find the coffee strong and flavorful, and enjoy the unique, well-crafted options that set Philz apart from other chains.
However, some issues have been reported. The hot drinks are often not hot enough, with some customers unable to get theirs made extra hot due to policy, which affects the overall experience for those wanting to sit, relax, and sip slowly. Wait times for orders can sometimes be long, both in-store and when using the mobile app. Customers have experienced delays where the app indicates their drink is ready, but they still have to wait additional minutes. This can be frustrating for those in a hurry.
Despite these challenges, the overall experience remains positive, especially thanks to dedicated staff like Hope, who consistently make drinks with great skill and care. Exceptional customer service was also highlighted by a manager who went above and beyond to make a replacement drink when a mistake was made. While there are some inconsistencies and room for improvement in timing and drink temperature, Philz Coffee continues to be a popular choice for quality coffee and friendly service in the area.