Rong Biển Restaurant

Absolutely outraged by the appalling service I received here. I pre-ordered a tray of rice for a 5:30PM pickup, thinking everything would be ready when I arrived. But no—when I showed up at 5:45 PM, they casually informed me that they hadn’t even started making it yet. Not only is that completely unacceptable, but the worst part is they never mentioned this when I placed the order over the phone! I was basically left waiting for them to start cooking after I paid, which is beyond frustrating.

And as if the whole situation wasn’t bad enough, the staff member had the audacity to offer me a whopping 5% discount for my next visit. 5%?! As if that would make up for the terrible inconvenience. What a joke. If you can’t manage basic customer service, don’t bother making promises you clearly can’t keep.

Atmosphere: 1

Food: 1

Service: 1

One of the few places where you can grab congee for breakfast.

I can't remember the exact name, but we got the congee with the chicken salad, which was like steamed chicken with ginger on top of shredded cabbage and another leafy green. Comes with a red sauce on the side.

Really enjoyed the texture of the congee, reminds me of Thai jok using broken rice.

Atmosphere: 4

Food: 5

Service: 4

It's nice to go with friends and know what to order.
Very good vietnamese food!

Atmosphere: 3

Food: 5

Service: 5

goodday

Atmosphere: 5

Food: 5

Service: 5

The food here is quite delicious, the staff is good

The food was Amazing!! Will return soon.

Atmosphere: 5

Food: 5

Service: 5

Food very salted and ladies at cashier bad attitude..I don't know she is employe or owne .we never come back.

Atmosphere: 1

Food: 1

Service: 1

I love

Atmosphere: 5

Food: 5

Service: 5

If i could give 0 i would. A bit dirty and there was a hair in my food. Waitress never came back to check on us after bringing the food. We had to go to the counter to ask for the check. Will not be coming back.

Braised

Atmosphere: 5

Food: 5

Service: 5

Great addition to their family oriented menu and fantastic staff: “nước mía” sugarcane juice! A must try!

Atmosphere: 5

Food: 5

Service: 5

Use to be reasonable priced. Now $20 for small vermicelli salad. Automatic 20% tip and they ask again for additional tip, when declined, you get nasty look. 3% extra for credit card, not disclosed until you pay. It appears greed took over any good service and food.

Service: 2

Typical viet restaurant in terms of atmosphere. Cleaner than most. But there’s nothing typical about the food. If you wanna dabble in traditional Vietnamese table food, the type that families would gather and eat, this is a much better option than Nga Trang.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Hot Pot

We went here for dinner at least 2 times a week for the last 9 months. Their food are good and extremely friendly services, but aware of this place everyone !Behind that friendly services , when you least expected, they will double charge you and they charge you for food you did not order.The last time we went here for dinner our bill came out to be more then $400.00 and there were 4 of us. We ordered a family meal for 4 people, which was like $110 or $120 and we ordered 2 additional dishes. We were charged us the family meal, then they also charged the 2 dishes that were part of the family separately . If that's not bad enough , they charged another 2 dishes that we did not order nor served.Like most people ,we paid the amount they charged us and never look at our bill.The only reason why I checked our bill that day was because I remembered the family meal was less then $120, the 2 additional dishes , for sure were less then $50 each , that would max be $220 and everyone had ice water and I had my usual hot tea. At most our bill should not be more then $300 and that would had included tip. But our was over $400.00 , which caused me checked our bill to see why it was so high.I remembered when we first started going there for dinner , we would bragged how the food were good and our bills were so reasonable ( due to their family meal )But I noticed the more often we went there , our bills were much higher then before. Still we never thought twice due to their friendly services . We never went back since . They lost loyal good tipper customers.

The food is okay but the service attitude is very bad. Making the wrong dish and arguing with customers with a bad attitude. Dissatisfaction.