Round Table Pizza
5440 Thornwood Dr A, San Jose
(408) 578-5200
Recent Reviews
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This location gave me an extra large cheese pizza when I ordered and paid for an Xtra Large Maui Zaui on my daughter’s Birthday. Even though I paid more for a Premium Pizza they are saying they cannot honor the difference that Paid extra for. All she said wat that I can use a coupon to order another Extra Large at $4 dollars off. They won’t even make up for their own mistake. This location is the last dishonest Pizza where they will make a mistake and not correct it but put the blame on you the customer.
Atmosphere: 1
Food: 1
Service: 1
I love round table ?. Only thing I think should be brought into the environment is an arcade or something fun for kids
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Montague's All Meat Marvel Pizza
For a while round table pizza at this location went down hill.we have not been back for about a year. It must have cha
nged ownership. This time it was great. we had half combo & halfway Hawaiian.
Parking: Parked in back went through backdoor
Atmosphere: 5
Food: 5
Service: 5
We ordered a pizza for delivery today at 8:08 pm We called @ 10 pm because we never received it. I was left on hold fir 30 min. then auto cut off. If the store had closed, there should have been a message telling me so. I called back again to be sure and was on hold again for another 30 min. Very unhappy. I paid, no pizza. First time customer to this store too. Hopefully, I will get a call back tomorrow with an apology, a refund. and a free pizza! Update: The owner refused to give me a free pizza & made me call him back about my refund. When I called him back, he said he would cancel it. He didn't cancel it in time. That day's receipts were xmitted to the bank on the 18th. When I saw it, they had already closed for the day, so I called on the 19th. I was told he wasn't there & that I would need to call between 10& 10:30 AM the next day which was Sun. I decided to wait until Mon. the 20th. Meanwhile, I rechecked @ the bank to see if a credit had been issued for the full $33.86. Nope. He got on the phone & said he already cancelled it on his side. There was no record of it. I tried to explain to him that if my bank had the info, that he hadn't cancelled it and that it was sent in. He must have cancelled it only on his side. He copped an attitude telling me that I had to speak to my bank. It could take up to 2 wks to show up. He also accused me of being dishonest. I spoke to my bank. No credit has been sent, so I had to do a merchant inquiry. This all could have been handled so easily but the owner had to act like an arse. The young woman that I spoke to both times. Was very nice and helpful. He could learn a lot from her about customer service and a good attitude!
Service: 1
Me and my two friends love coming to this location of roundtable pizza, fresh pizza and delicious boneless wings, also the staff is very friendly and always welcoming everytime we visit the pizza shop. Rock on forever round table, me and my friends will always come back for delicious pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Montague's All Meat Marvel Pizza
Thornwood Round Table Pizza consistently makes good tasting pizza. My go-to’s are double pepperoni (pepperoni and mini pepperoni) with extra cheese zesty sauce. The other all time fave is the King Arthur’s Supreme. I rarely sway from anything but pizza here. I simply focus on what they do best. Most the time I DD express delivery it for best experience. When I pick up, the parking is plentiful and it’s a quick grab n go. Don’t forget to ask for peppers and parma
Food: 5
Service: 5
Recommended dishes: King Arthur's Supreme, Pizza Medium
Lived in this town my whole life and there aren't too many pizza places that are worth going back to. Except round table. Not just Oakridge but Lincoln Ave and Santa Theresa as well.,.just an opinion but....
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pizza Medium, Hawaiian Pizza, Chicken & Garlic Gourmet Pizza, Montague's All Meat Marvel Pizza
Great customer service and the food is always delicious.
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Waited over 45 minutes for a large pizza. Had to go back to the counter to ask for our boneless wings which had been sitting there for I don't know how long. Then the server tried to give us someone else's pizza order, then tried to give it to another table which was still the wrong customer.Then we sat there watching other people get their pizza who ordered way after us.When we went to ask about our order, they lost the order. So we asked for our money back, they didn't say a thing. No apologies, nothing. Dead silence. Just attitude. Never going back there again.
Atmosphere: 3
Service: 1
Recommended dishes: Double Play Pepperoni Pizza
GREAT Round Table location - staff consistently friendly and service oriented! Food / Pizza fresh and always hot! Also well kept and clean restaurant...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Garlic Gourmet Pizza, Guinevere's Garden Delight Pizza, Italian Garlic Supreme, King Arthur's Supreme Pizza, King Arthur's Supreme, Guinevere’S Garden Delight
Restaurantji Recommends
On line order said pizzas would deliver 6:15 pm. At 6:40 received a text it would not be delivered until 7:28. Pizza should be free at this point!
Food: 3
Service: 1
An all-round positive experience. Very helpful and professional service. The Pizza was excellent, from the fresh ingredients to the prompt way it was prepared.
Atmosphere: 5
Food: 5
Service: 5
Awesome service
Lunch time… 😋
Great pizza. Real fresh ingredients and dough used. Called ahead and was ready as we sat down to eat after bowling. Service was excellent.
Vegetarian options: You can order vegetarian pizza.
Kid-friendliness: Kids welcome for BDay parties in back room.
Parking: Plenty of parking with handicap parking right in front.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Twists, Chicken
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