Starbucks
$ • Coffee Shops
Hours:
Almaden Ranch Shopping Center, 5150 Cherry Ave, San Jose
(408) 313-1839
About Starbucks
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Iced Macchiato with Coconut Milk
Starbucks Reviews
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Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9:30PM |
| Friday | 4:30AM - 9:30PM |
| Saturday | 4:30AM - 9:30PM |
| Sunday | 4:30AM - 9PM |
Starbucks, a popular coffee shop, has received mixed reviews regarding its customer service and product quality. On one hand, some customers have praised the taste of the beverages. However, several customers have complained about the attitude of certain employees. One customer mentioned feeling rushed and cut off while placing their order, receiving poor eye contact and a dull reaction from the barista. Another customer reported that employees often engage in personal conversations in front of customers, appearing uninterested in serving them. The customer also mentioned that the employees don't greet or thank customers regularly, and some even fail to acknowledge them.
Customers have also pointed out inconsistencies in product quality. While some pastries and sandwiches are handled well, others are served smashed or melted. There have been instances where customers received half-filled drinks, which affected their overall experience. Despite these issues, some baristas have been praised for their exceptional customer service.
In summary, Starbucks has received mixed feedback, with customers praising the beverages but expressing concerns about the customer service and product quality. The reviewers suggest that improvements in these areas would enhance the customer experience.