The service was awful Cheyenne the cashier had the nerve to be rude when I asked her to hand me my bag she push it towards me and she couldn’t even count back my change if you are going to be a rude cashier you should at least know how to count back change.
Atmosphere: 1
Food: 1
Service: 1
Josie Miranda
Needed food for a thanksgiving company lunch for 7 people. Planned it at the last minute. Was going to go around looking for places to ask if they could have catering platters in 2 hours. Somebody recommended Chipotle. I checked their app and learned you can order a “Build Your Own” pack for 4-6 people. I ordered 2 of them. (They only allow you to order 1 so I had to place 2 separate orders). Got there at the time I requested, everything was packed and ready to go. They saved the day. Food was amazing, they included bowls and utensils. It was a hit 👌
Atmosphere: 3
Food: 5
Service: 5
A T
I don't understand why you won't include forks and napkins in your delivery orders
Atmosphere: 3
Food: 3
Service: 1
Heberton Bueno
Terrível customer service and the manager didn’t listen my claim … September 18 at 9:30 pm
Atmosphere: 4
Food: 1
Service: 1
Adelina Perez
DO NOT EAT HERE!!!! Unless you want to get sick, got a chicken bowl for my brother today and they served him raw chicken!!! This is so disappointing and disgusting, looks like the chicken never even touched the grill. This location is honestly careless and unsanitary!!
Food: 1
Service: 1
Rumana Ruma
Swapped my bowl while waiting (for a while) to get my order checked out. Maybe I shouldn’t have looked away from my order
Atmosphere: 2
Food: 2
Service: 1
Tanya Little
This location can be very busy.
Atmosphere: 5
Food: 5
Service: 5
Guadalupe Escobar
I had a Terrible experience it was my first time taking my daughter to eat chipotle since she eats solids now. Jovani I believe the team lead came in yelling, My 8m daughter was uncomfortable as he was raising his voice at his coworkers. No matter what position you have talking to your employees/coworkers the way he did is not acceptable. We were going to have lunch at the location and I changed my mind. Ended up in my car eating lunch but it a peace environment! Service was wonderful.
Atmosphere: 1
Food: 5
Service: 5
Simon Says
Great staff and consistent experience.
Atmosphere: 5
Food: 5
Service: 5
Alex herrera
Not going to THIS one based purely on reviews- unsanitary, arrogance, small portions is the place i avoid.
The manager here is absolutely rude. She gave me small portions by giving me half scoops of food. When I asked for more, I was charged extra. After trying to clarify with the workers/manager that this indeed was not extra, I was told that it was because of the extra “half scoop”. I was charged extra for the price of a normal serving. Absolutely unacceptable behavior. This chipotle needs to do better.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Lisa Stephenson
I should have known better. It's been awhile and this was a different Chipotle then one i had previously visited but the service was very slow, food was cold, it cost $17 for a bowl! The place was cleaner the most Chipotles but that's not a really high bar. Just don't make my mistake: they all suck. It doesn't matter where you are.
Atmosphere: 3
Food: 2
Service: 2
Darbthritis
ITS COMING OUT!!
t schultz
San Leandro Chipotle was so much better than Castro Valley.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Veronica Fallstjhi
Quick service and tasty food.
Vegetarian options: The restaurant had the feel of being down on the docks . All we needed was the sound of sea guls and a lighthouse sounding in the background.
The service was awful Cheyenne the cashier had the nerve to be rude when I asked her to hand me my bag she push it towards me and she couldn’t even count back my change if you are going to be a rude cashier you should at least know how to count back change.
Atmosphere: 1
Food: 1
Service: 1
Needed food for a thanksgiving company lunch for 7 people. Planned it at the last minute. Was going to go around looking for places to ask if they could have catering platters in 2 hours. Somebody recommended Chipotle. I checked their app and learned you can order a “Build Your Own” pack for 4-6 people. I ordered 2 of them. (They only allow you to order 1 so I had to place 2 separate orders). Got there at the time I requested, everything was packed and ready to go. They saved the day. Food was amazing, they included bowls and utensils. It was a hit 👌
Atmosphere: 3
Food: 5
Service: 5
I don't understand why you won't include forks and napkins in your delivery orders
Atmosphere: 3
Food: 3
Service: 1
Terrível customer service
and the manager didn’t listen my claim …
September 18 at 9:30 pm
Atmosphere: 4
Food: 1
Service: 1
DO NOT EAT HERE!!!! Unless you want to get sick, got a chicken bowl for my brother today and they served him raw chicken!!! This is so disappointing and disgusting, looks like the chicken never even touched the grill. This location is honestly careless and unsanitary!!
Food: 1
Service: 1
Swapped my bowl while waiting (for a while) to get my order checked out. Maybe I shouldn’t have looked away from my order
Atmosphere: 2
Food: 2
Service: 1
This location can be very busy.
Atmosphere: 5
Food: 5
Service: 5
I had a Terrible experience it was my first time taking my daughter to eat chipotle since she eats solids now. Jovani I believe the team lead came in yelling, My 8m daughter was uncomfortable as he was raising his voice at his coworkers. No matter what position you have talking to your employees/coworkers the way he did is not acceptable. We were going to have lunch at the location and I changed my mind. Ended up in my car eating lunch but it a peace environment! Service was wonderful.
Atmosphere: 1
Food: 5
Service: 5
Great staff and consistent experience.
Atmosphere: 5
Food: 5
Service: 5
Not going to THIS one based purely on reviews- unsanitary, arrogance, small portions is the place i avoid.
Atmosphere: 1
Restaurantji Recommends
The manager here is absolutely rude. She gave me small portions by giving me half scoops of food. When I asked for more, I was charged extra. After trying to clarify with the workers/manager that this indeed was not extra, I was told that it was because of the extra “half scoop”. I was charged extra for the price of a normal serving. Absolutely unacceptable behavior. This chipotle needs to do better.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
I should have known better. It's been awhile and this was a different Chipotle then one i had previously visited but the service was very slow, food was cold, it cost $17 for a bowl! The place was cleaner the most Chipotles but that's not a really high bar. Just don't make my mistake: they all suck. It doesn't matter where you are.
Atmosphere: 3
Food: 2
Service: 2
ITS COMING OUT!!
San Leandro Chipotle was so much better than Castro Valley.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Quick service and tasty food.
Vegetarian options: The restaurant had the feel of being down on the docks . All we needed was the sound of sea guls and a lighthouse sounding in the background.
Dietary restrictions: No
Parking: The lighting could be better.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Salad
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