Worst Jack I've ever been to and when I received my sandwich it was wrong, very few fries. I always order the same at this franchise but this is without a doubt the worst
Atmosphere: 1
Food: 1
Service: 1
Denylson Avila
Found cockroach on drive thru food
Food: 1
Timothy Woods
I think that big breakfast made me sick
Atmosphere: 5
Food: 1
Service: 4
BR Hendy
Quality has really gone downhill, portions are tiny for the same price (maybe more expensive even) I took two bites and threw it away (even regretting those two bites) won’t be back,
Atmosphere: 3
Food: 1
Service: 4
lineth and cats
This is the third time incompetent employees have not given me the food I ordered, that I paid for with my own money. I'm done with this place. This happened way to many times for me to let it slide anymore. They better get some good employees in this place. Every time I complain they just offer apologies. No reimbursement, they don't even give us the food we're missing. Customers deserve much better than this.
Food: 5
Service: 1
JC Denton
They get every single order wrong. They always forget at least one food item. Another place that also doesn’t know how to make the fried jalapeños, always cold and undercooked. It doesn’t matter who is working because they all have bad management. Also when you order on DoorDash, the restaurant doesn’t seal the bags with stickers like they’re supposed to so the delivery driver will steal some of your food guaranteed (because they’re Oakland based drivers) so between the restaurant forgetting an item and your driver stealing his own dinner for himself your order for 3 people turns into one person getting a sandwich and two people getting maybe a side item and you get ripped off $30 and DD will refund you 12 cents for the trouble.
Atmosphere: 1
Food: 1
Service: 1
Joey Martinez
It was ok but I don’t like the new system to where how you order yourself on the computer then they print you out a paper then you give it to the other lady that’s a waste of time don’t like it
Atmosphere: 5
Food: 5
Service: 5
TrollingAroundLowk
Not the best, they forgot to give me my jalapeño poppers, and added condiments I requested to not be put on my burgers.
Atmosphere: 1
Food: 3
Service: 1
Robert Koss
Would not give me restroom code till I placed an order!!!
I guess you should harass about any online or walk in order food you placed. It might be made already and they just chilling with or protecting yo food. A.m supervisor.
Food: 4
Service: 1
Daniel SFBay
Ate in my van. Loved the atmosphere.
Atmosphere: 5
Food: 2
Service: 3
Karen Gums
Allot of Construction to Davis Street, San Leandro, so I pulled over and used a coupon. It was visually clean, and the service was quick, as well as the fountain selections working.
Atmosphere: 5
Food: 4
Service: 4
El Mooso
Fries gotta be warmer or cooked longer , they always come stale, dry or don't stay warm at all
Worst Jack I've ever been to and when I received my sandwich it was wrong, very few fries. I always order the same at this franchise but this is without a doubt the worst
Atmosphere: 1
Food: 1
Service: 1
Found cockroach on drive thru food
Food: 1
I think that big breakfast made me sick
Atmosphere: 5
Food: 1
Service: 4
Quality has really gone downhill, portions are tiny for the same price (maybe more expensive even) I took two bites and threw it away (even regretting those two bites) won’t be back,
Atmosphere: 3
Food: 1
Service: 4
This is the third time incompetent employees have not given me the food I ordered, that I paid for with my own money. I'm done with this place. This happened way to many times for me to let it slide anymore.
They better get some good employees in this place. Every time I complain they just offer apologies. No reimbursement, they don't even give us the food we're missing. Customers deserve much better than this.
Food: 5
Service: 1
They get every single order wrong. They always forget at least one food item. Another place that also doesn’t know how to make the fried jalapeños, always cold and undercooked. It doesn’t matter who is working because they all have bad management. Also when you order on DoorDash, the restaurant doesn’t seal the bags with stickers like they’re supposed to so the delivery driver will steal some of your food guaranteed (because they’re Oakland based drivers) so between the restaurant forgetting an item and your driver stealing his own dinner for himself your order for 3 people turns into one person getting a sandwich and two people getting maybe a side item and you get ripped off $30 and DD will refund you 12 cents for the trouble.
Atmosphere: 1
Food: 1
Service: 1
It was ok but I don’t like the new system to where how you order yourself on the computer then they print you out a paper then you give it to the other lady that’s a waste of time don’t like it
Atmosphere: 5
Food: 5
Service: 5
Not the best, they forgot to give me my jalapeño poppers, and added condiments I requested to not be put on my burgers.
Atmosphere: 1
Food: 3
Service: 1
Would not give me restroom code till I placed an order!!!
Atmosphere: 2
Food: 4
Service: 2
Sucks.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Morning staff is amazing!
Atmosphere: 3
Food: 4
Service: 5
I guess you should harass about any online or walk in order food you placed. It might be made already and they just chilling with or protecting yo food. A.m supervisor.
Food: 4
Service: 1
Ate in my van. Loved the atmosphere.
Atmosphere: 5
Food: 2
Service: 3
Allot of Construction to Davis Street, San Leandro, so I pulled over and used a coupon. It was visually clean, and the service was quick, as well as the fountain selections working.
Atmosphere: 5
Food: 4
Service: 4
Fries gotta be warmer or cooked longer , they always come stale, dry or don't stay warm at all
Atmosphere: 4
Food: 3
Service: 4
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