Pieology Pizzeria, San Leandro, CA

Came to days in a row because the food was very good, service pretty good too but then we get helped by a female who clearly did not want to be there. These type of people drive away customers, not good for your business. Besides the rude attitude, she burned our pizza. So food not as great as the day before.

Atmosphere: 3

Food: 5

Service: 2

Understaffed. Huge line and only one person working there. Dirty. Wouldn’t recommend this location.

Atmosphere: 1

Service: 1

Everything was just basic no one went out of the way or even gave great customer service

Atmosphere: 3

Food: 3

Service: 3

First time and it was delicious amazing pizza

Atmosphere: 5

Food: 5

Service: 5

The staff here is always great, friendly with excellent customer service. The pizzas are very tasty and the app provides additional value.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pieology Pizza

This one lady that work there is very rude, she shouldn’t be work at this kind of place.. she has no patience no customer service at all

Atmosphere: 1

Service: 1

Rude staff, dirty tables and the food not so great!I got a kid pizza for my 3 year old son and they said he can knly have 1 topping, he was sad for over an hour for it, but the guy didn’t added another topping to make him happy, i even offered to pay more but apparently it was against their policy!!! Overall, don’t recommend it, and it sure was my first and last time

Atmosphere: 1

Food: 2

Service: 1

I love the custom made pizza from here.

Atmosphere: 5

Food: 5

Service: 5

this is what a failed business looks like.

Atmosphere: 1

Food: 1

Service: 1

I tried to ignore the level of customer service that I received, but my spirit would not allow me to be quiet upon entering it was my aunts first time there I was treating her to lunch. It appeared that this location were shortstaffed. We ordered our pizzas dine in and a heavy set Woman who I assume name was Anna was so rude no patience no explanation for someone of a first time and we felt extremely rushed I can understand when you’re shortstaffed and overworked, but the level of customer service should never change as a pride myself on this, there was a young girl also who appeared to need help but again the restaurant looked shortstaffed. Our pizzas were dry, almost overcooked, not a good experience at all upon observation I had to let our server know that the tomatoes were old and not fresh looking. They did change them out after noticing it also.

Atmosphere: 5

Food: 1

Service: 1

We order pizza from here it was the best I have ever had delicious and was vegetarian. Better than round

Food: 5

Service: 5

Recommended dishes: Mega Meat Pizza, Pieology Pizza

Came into this establishment on 257pm Sunday November 5th. The young woman there heavy set. Was very rude and unprofessional. Made our group uncomfortable and I noticed that she put meet on my friend pizza that was not supposed to have meet on it. As my friend is deadly allergic to meat and didn't say anything. I had to say something to avoid someone sick. They didn't explain how it all works and how a new coming is supposed to order. Plus we didn't get our receipts for the transaction but I got the date and time trust me never eat here and save yourself the night mare this is the place of nightmares and the manger was not even here.

Atmosphere: 1

Food: 3

Service: 1

Perfect place to get your pizza just how you like it. All at one price no matter how many toppings you like on your pizza. Give them a try, you can’t lose. Gonna try the New Calzones next.

Atmosphere: 5

Food: 5

Service: 5

We came to this restaurant on Sunday (Nov 19, 2023) around 5 pm. TV screens were not working and we didn’t really know how to order. Two young men working with a lady. We had to repeat our orders to the young men many times. Why not write it down? This young man poured mozzarellas cheese on a pizza dough when a vegan cheese was asked by my daughter a few times. He just swept the mozzarella cheese back to the cheese container. Some of the mozzarella cheese was floating in the pizza sauce. Also, same server used the same hand in plastic gloves to work on regular and veggan cheese on our 2 pizza dough. Tables were not cleaned and dirty. If you have dairy allergies, the way the worker handled cheese and food preparation are not recommended.

Atmosphere: 2

Food: 3

Service: 2

Ordered 2 calzones and side salad for home delivery. $43 including all extra charges including tip. worse food I've ever had barely edible. They do not need to be in the pizza/Italian/food/ restaurant business. NEVER want to go back!

Atmosphere: 1

Food: 1

Service: 1