Sharetea | Hillsdale

I’d only seen unfavorable reviews for Sharetea, regardless of location. For that reason, I avoid it. But today I gave it a chance. And can now give valid reason to why I will resume avoiding Sharetea locations. The blended Thai tea drink I got was not blended enough. I expected a smooth, easy-to-drink beverage. This was full of ice shards. At 50% sweetness, this was too sweet. And the boba not cooked enough; way too firm and chewy. But not the good kind of chewy.

The sales lady however was friendly and upbeat. Two stars for her ⭐️ ⭐️

What a bad experience. After waiting for 20 minutes, the order was not placed. In the end, I didn’t buy it because it was no more Boba.

Service: 1

I come to this location regularly and it's decent but not the best of other Sharetea locations I have visited. Many times I attempt to call their phone number but never have they once answered. Why have a phone number if you don't answer it? A few times the specific drink I wanted to ask about on the phone wasn't available at their location. I make the trip out there and wouldn't have wasted my time if they were able to answer my question through the phone about their product availability. ANSWER THE PHONE PLEASE.

Food: 4

Service: 1

Be prepared to wait for a decade before they can serve your drinks. I ordered 1 simple drink with no toppings. It took them longer than 10 minutes to prepare and call my number. They really don't care how long you've been waiting and serve orders in a random order.

Atmosphere: 3

Food: 4

Service: 1

3 out of 4 visits they made my drink wrong. Do not recommend. Seams like the owners don't pay well because it's always young teenagers working there. Big turnover rate with their employees.

Atmosphere: 1

Food: 1

Service: 1

Terrible, can’t taste tea at all.

I mentioned that I need less sweetness and no ice, they still gave me less ice and 50% sweetness.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Mango & Passion

Love the Tea, they usually have a really long line so if no one is there, go for it!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Milk Tea Ice Blended with Pearl

I don’t like that they can’t control the level of sweetness.Like every other boba shops, they have this levels of sweetness (0, 30, 50, 80, 100) and are obligated to ask which one you like while ordering. When they asked me, I said 30 % and the staff refused, saying they couldn’t do it and 80% was the lowest they could do for this drink because the sweetness came from the powder and milk.Excuse me?! Other shops that I visited could always control the level of sweetness as long as the customers want. This was unbelievable. As I expected, this drink was too sweet for me.

Parking: Plenty of free parking lots in the mall

The Thai tea I ordered was tasty. Luckily I asked for 50% sweetness and it was with non-dairy creamer. Otherwise, it would have been too sweet and have to have an alternative milk as a replacement (no cow milk for me).The cashier was working hard. The auto tip built in of 20% added to the base cost made my beverage close to $8. Yikes! Watch that screen and select the tip you want to leave. I had to wait a bit for my beverages. No other clear option since SharTea has a « lock » on boba drinks here in this mall.

Atmosphere: 4

Food: 3

Service: 5

Yall trippin, that oreo ice blended with pearl be too good? I recommend you get it at 100% sweetness too. Its the perfect mix between a milky, icee oreo shake and sweet milk boba drink. The consistency is perfect too and the taste is just ughh?The customer service is pretty good and my drink never takes long to be served. The longest wait was ten and that's on a busy day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pearl

Everytime I order from here my drink is ready in 5 minutes or less. I usually always get the oreo ice blended w pearl which in my opinion is the best drink. I highly recommend you get it. The customer service is great as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pearl

Get the oreo ice blended w pearl that drink be the best fr. It's the best drink there and I highly recommend you get, taste and consistency is everything!??

Atmosphere: 5

Food: 5

Service: 5

Tasty boba tea and nice selection

Employees are always more concerned with each other or their work rather than customers.

Atmosphere: 3

Food: 5

Service: 3