El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
1909 N Main St, Santa Ana
(714) 667-0413

About El Pollo Loco

El Pollo Loco offers a clean and comfortable environment, with fresh, flavorful, and well-cooked food that many families enjoy. The employees are friendly, and the restaurant has a cozy dining area with good music. Customers appreciate the personal touch from the cashier, who asked how they liked their chicken—juicy or well done—which shows good customer service. The parking lot is located behind the store, though the entrance can be a little tight and busy, especially since the street leading to it is often full of cars. The restaurant is known for its high-quality food at a cost-efficient price, with popular items like Chicken Nachos and tostadas. Customers have noted that the food remains excellent, and the restaurant is a convenient spot to grab lunch. Some concerns about the area include the presence of homeless individuals, which can affect the dining experience, and occasional issues with staff or specific meals, such as watery mac and cheese or salad dressing. Despite these, the location continues to be a favorite for many seeking good food and friendly service.

Customers' Favorites

El Pollo Loco Reviews

3.8
156 ratings
Restaurantji Rating
5
61%
4
13%
3
10%
2
3%
1
13%
Food
4.1
Atmosphere
3.9
Service
3.7

Share your opinion about El Pollo Loco

Restaurantji Rating

Read All Reviews(156)

Ratings

Menu

Add a Menu
El Pollo Loco Menu
El Pollo Loco Menu

Photos

Add a Photo
El Pollo Loco
El Pollo Loco
View All Photos

Hours

Monday 10AM - 9:30PM
Tuesday 10AM - 9:30PM
Wednesday 10AM - 9:30PM
Thursday 10AM - 9:30PM
Friday 10AM - 9:30PM
Saturday 10AM - 9:30PM
Sunday 10AM - 9:30PM
Updated on: