El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
1909 N Main St, Santa Ana
(714) 667-0413
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
Ratings
Menu
Hours
| Monday | 10AM - 9:30PM |
| Tuesday | 10AM - 9:30PM |
| Wednesday | 10AM - 9:30PM |
| Thursday | 10AM - 9:30PM |
| Friday | 10AM - 9:30PM |
| Saturday | 10AM - 9:30PM |
| Sunday | 10AM - 9:30PM |
El Pollo Loco offers a clean and comfortable environment, with fresh, flavorful, and well-cooked food that many families enjoy. The employees are friendly, and the restaurant has a cozy dining area with good music. Customers appreciate the personal touch from the cashier, who asked how they liked their chicken—juicy or well done—which shows good customer service. The parking lot is located behind the store, though the entrance can be a little tight and busy, especially since the street leading to it is often full of cars. The restaurant is known for its high-quality food at a cost-efficient price, with popular items like Chicken Nachos and tostadas. Customers have noted that the food remains excellent, and the restaurant is a convenient spot to grab lunch. Some concerns about the area include the presence of homeless individuals, which can affect the dining experience, and occasional issues with staff or specific meals, such as watery mac and cheese or salad dressing. Despite these, the location continues to be a favorite for many seeking good food and friendly service.