El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
101 S Harbor Blvd, Santa Ana
(714) 839-3498

About El Pollo Loco

El Pollo Loco is a popular restaurant that has recently undergone some positive changes. The new management has improved the overall service, and the food is now better prepared, with the salsa tasting even better. Customers have praised the friendly and helpful staff, particularly noting the nice and sweet lady at the front counter who always assists customers. The restaurant provides a welcoming dining experience for both new and returning customers. Many have enjoyed meals like the tostada salad, Pollo Bowl, Chicken Avocado Quesadilla, Chicken Tortilla Soup, and crunchy chicken tacos. The dining area is clean, and there is plenty of seating available. While there is no drive-thru, the location offers mobile ordering with no issues reported. It is conveniently located right off the 5 fwy and Main St., with parking in the back. Overall, El Pollo Loco continues to be a favorite spot for delicious food and friendly service.

Customers' Favorites

El Pollo Loco Reviews

2.8
156 ratings
Restaurantji Rating
5
33%
4
6%
3
6%
2
13%
1
42%
Food
3.4
Atmosphere
3.1
Service
2.9

Share your opinion about El Pollo Loco

Restaurantji Rating

They forgot the main ingredient on the 3 chicken bowls I ordered. Yup, they forgot the chicken.

Unfortunately, didnt realize until I was back home. so I had to drive back and tell them they forgot the chicken on the chicken bowl. - Only for them to tell me that maybe I didnt order the chicken bowl.

Well my receipt would say I was right. - they ended up fixing the their mistake but with attitude.

I understand working in foods is hard. But if you mo longer...read full review

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El Pollo Loco Menu
El Pollo Loco Menu

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
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