The Coffee Bean & Tea Leaf
$ • Coffee Shops
Hours:
2783 N Main St, Santa Ana
(714) 667-7840
About The Coffee Bean
Customers' Favorites
The Coffee Bean Reviews
Ratings
Menu


Hours
Monday | 5:30AM - 8:30PM |
Tuesday | 5:30AM - 8:30PM |
Wednesday | 5:30AM - 8:30PM |
Thursday | 5:30AM - 8:30PM |
Friday | 5:30AM - 8:30PM |
Saturday | 6AM - 8:30PM |
Sunday | 6AM - 8:30PM |
The Coffee Bean & Tea Leaf offers a mixed experience. The coffee and food quality can be inconsistent, with some customers finding it better than others. The ambiance can be hit or miss, with some noting a less inviting atmosphere. However, the customer service is generally praised, and the location provides a relaxing environment to enjoy drinks and snacks. Customers often mention that the coffee is always delicious, though some feel that knowledge about coffee roasting and brewing is lacking among staff. For example, one customer was surprised to learn that the Cold Brew was not roasted but already grounded, highlighting a gap in staff expertise. Despite this, the staff is often described as friendly and nice, though some reviews mention unfriendly attitudes and poor treatment, especially regarding bathroom policies. Parking can be difficult due to delivery trucks and busy traffic, and some customers are disappointed with the flavor of seasonal drinks like the pumpkin spice chai, which they found lacked spice and tasted watered down. Overall, while the location offers a relaxing setting, the quality and staff attitude can vary, leading some customers to prefer other coffee places.