“🇧🇷 Food and CraftBeer need I say Moore ! PSST! Live Music 🎼“
Customers` Favorites
“This place is great. The food was delicious and they have a great drink selection… wife loved the pomegranate mimosas. The shrimp and grits are filling and flavorful. Been down in this area a lot and didn’t know this place existed. They should advertise more because this place is a standout.“
“Fun place …..also has a taco truck for food.“
Customers` Favorites
“Over in San Francisco from Perth Australia and popped in for a couple of beers, awesome spot and great beers, staff were super friendly and even grabbed some merch, get yourselves over and support these guys and have a cracking pint or four“
Customers` Favorites
“Food, drinks, atmosphere and service are all great. Has been my regular lunch spot for a while and decided to leave review after bartender recommended getting wings “Scotty style” which is mango, buff and ranch mixed over the dry rub. Crazy good, def worth ordering when you go in. Can’t go wrong with this place“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“I love my family member, but they don't use DoorDash and request I DoorDash for them. This is great, except not always, as you can imagine - especially because they can be picky with their add-ons. Which is why I'm writing this review: because Gilman's CAME THROUGH this Thursday night.
My loved one wanted a burger, and I think Gilman's Smashburger is one of the best in Santa Cruz. They're on DoorDash, so I recommended it as an option. My loved one said that sounded great, with two requests: NO sauce, and NO cheese.
Unfortunately, on Gilman's DoorDash menu, you can't request no cheese, and they don't allow for written requests (which is so valid). And as we all know, just because you select "No [Ingredient]" doesn't mean it'll actually come without the despised ingredient.
So, I had to pick up the phone and call Gilman's to make my special request. Reminder: They don't even allow written requests. I CALLED IN a request. The shame was nearly unbearable.
However, Koa was a total homie and got my name before I sent in my order. Koa then confirmed with the chef, Adan, that there would be no cheese and no sauce on the burger. Koa was kind, friendly, and didn't make a single sigh of frustration at my request. THE RELIEF I FELT: immeasurable.
The burger arrived without sauce, and without cheese. My loved one was THRILLED, and I was able to avoid dealing with DoorDash support/refunds/etc.
Not only are you getting the best burger in town when you order from Gilman's, you're getting amazing customer service as well. 10/10, five-stars. THANK YOU Koa and Adan! You've made my life easy. Customer for life over here.“