$ • Coffee, Tea, Coffee Shops

21620 E Cliff Dr, Santa Cruz
(831) 212-3489


Take-Out/Delivery Options


Reviews for Starbucks

My favorite Starbucks branch to go to.  It happens to be the one by my apartment, but lucky for me, their team has always been receptive of my most customized mobile orders.  They have also shown no hesitation to remake an order whether they got it wrong, or I asked incorrectly/ambiguously.  If you have 15 minutes, you can walk a block to overlook the bay and enjoy a snack and drink.

Usually, this location is great. I ordered a toasted Veggie Sandwich and two Bananas. After waiting much longer than usual (I was the first order) and watching the Barista make several drinks and the oven to which my sandwich was suppose to be toasting, I was still without my order. Apparently, my sandwich was sitting on a counter on the other side of the Barista's work station... forgotten. As I went to ask about my order, the Barista noticed it on the other counter and full review
It's Sunday 06/21/2020 @ 3:43 pm... got yelled at by the Hispanic little girl trying to explain why I CANT HAVE A PUPPICCHINO (tiny sample cup of whipped cream) in a tiny cup... in front of everyone!! She had attitude and was very disrespectful... I have never in my past 5 yrs been given grief and declined a puppacchino!! Thankfully there was a nice barista working who gave it to me.... the girl with attitude needs a customer service class.. or you need to hire someone who full review

More Reviews(72)


Monday 5:30AM - 7:30PM
Tuesday 5:30AM - 7:30PM
Wednesday 5:30AM - 7:30PM
Thursday 5:30AM - 7:30PM
Friday 5:30AM - 8:30PM
Saturday 5:30AM - 8:30PM
Sunday 5:30AM - 8:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.