Ubatuba Açaí - Studio City

I cannot believe I have never written about this Ubatuba! I have been coming here for YEARS and I absolutely love it. This location is hands down one of my favorite places in LA. The staff here over the past few years have always been amazing. They always remember who you are and you really feel like family. The sizes of the bowls are great! And you get to choose your own toppings. I come here so often and I just want to say how much I love it here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Açaí Bowl with Unlimited Toppings

So yummy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Toppings

Great customer service 🔥

Atmosphere: 5

Food: 5

Service: 5

Great vibe from the staff, very helpful

Vegetarian options: Very happy

Dietary restrictions: I am vegan and I was happy with the vegan options.

Kid-friendliness: I am sure kids would be happy in there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Perfect, Mango, Toppings

Love this spot!! Maria was excellent and service is awesome

Atmosphere: 5

Food: 5

Service: 5

Every single time I order from this location from Uber Eats they always manage to get my order wrong, every single time! I'm at home super busy doing work online and I order Uber eats from the store praying that this time they will get it right! Nope, they managed to get it wrong once again. I'm starting to believe that they do this on purpose. I do not eat açai as it makes me feel extremely nauseous and I break out in hives at time. What do they give me? You guessed it, açai. I figured if I left a one star review, you guys will start paying attention to orders and not rushing. This is after I spoke to someone at the store and contacted Uber eats for a refund, get it together!

I wanted to respond to your response to my original review. I wanted to keep my review brief, but I did call up to your store and whoever your employee was did not have a response nor apologize, That’s for one. number two, What you have failed to realize as an owner is that your employees lack comprehension skills or just don’t care When fulfilling online orders. instead of addressing Your team to reassure that this doesn’t happen again, troubleshooting the system with Uber Eats Followed by a simple apology, you choose to respond to my review with a smarty-pants, backhanded, undertone, andlack of customer service skills. You responded poorly not taking accountability as the owner and the leader of this location, your response was horrible. I never said I was allergic to açaí, I said that it upsets my stomach and in the past, I’ve come to realize that it breaks me out, Your response to that was “I didn’t know you can be allergic to açai. Thanks for teaching me something.” This is how a lot of places go out of business because a large percentage of the problem is because they lack customer service skills, Had I been a social media influencer I guarantee you that this would not have been the response and it shouldn’t take for me to be one in order to be treated with respect and dignity when I’m supporting a business that I actually like. Had I been a social media person I guarantee you you would not have responded to me like that because you would be afraid of your Location going out of businessDue to the chance that it can go viral for your lack of customer service. As the owner of the studio city location, I’d advise you to focus more on customer service and how to respond toa review, this was very unprofessional and lacks substance.

My favorite place to be! Food and staff are the best ❤️

Atmosphere: 5

Food: 5

Service: 5

Always a delicious treat. Cute patio area in the back and the staff is friendly. Good spot

Atmosphere: 4

Food: 4

Service: 3

I think I found my fav Acai Spot. At first looking at the photos, I didn’t like that most of them had all these nuts and seeds toppings. I felt like this isn’t my type of Acai place. I like the basic.. just blueberries and bananas. I tried them out anyways and was surprised to know that they have UNLIMITED TOPPINGS! And you can mix the base! No wonder all the photos looked like an exotic bird food mix.. it’s unlimited!!!
I got the Acai and Mango base with Chia Pudding. My fav fruits and all kinds of drizzles!
I will definitely return with my family.
Parking: Street Parking , Good Luck

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Açaí Bowl with Unlimited Toppings, Base, Mango, Toppings, Medium, Blueberry, Drizzles, Create Your Own Bowl

Awesome amazing friendly fun employees, put you in a good mood right when you walk in the door fresh organized I can’t say enough good things about this place. You’ve gotta try it out. Super cute.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Perfect, Base, Toppings, Large

LOVE this place! Toppings are always fresh and the staff is pretty friendly for the most part - some more than others.

Atmosphere: 4

Food: 5

Service: 4

I liked the Acai here and they open late hours which was very convenient

Atmosphere: 5

Food: 5

Service: 5

The best açaí bowl in

Atmosphere: 5

Food: 5

Service: 5

So yummy, a variety of bases and delicious toppings. The service was amazing everyone was so chill and funny. Outdoor seating is adorable. 100% my new go to Açaí spot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Base, Toppings, Medium

My grandson loves coming here for a treat after school.

Atmosphere: 5

Food: 5

Service: 5