Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 11250 Prospect Dr, Sutter Creek, California, 95642, US
Telephone: (928) 628-0615
Price range: $
Rating: 2.7

$ • Mexican, Fast Food

Hours:
11250 Prospect Dr, Sutter Creek
(928) 628-0615

About Chipotle Mexican Grill

Chipotle Mexican Grill offers good quality food at a reasonable price that actually tastes good, with a promise to use very fresh ingredients and free range chicken. The atmosphere is industrial in style but very functional, with a clean eating area and outdoor seating. The new location features a drive-thru. Servers can be friendly and very good at their job, providing fast service. Many find the food amazing, with specific praise for the burrito, burrito bowl, corn salsa, the hot salsa, and the new honey chicken. Customers report feeling delighted and full.

However, significant criticisms exist, particularly at this new location. The price is considered crazy high, with a burrito, burrito bowl, and large chips with salsa costing nearly $50. Portion sizes are frequently cited as a problem, with reports that Chipotle has cut down on their portions. The large chips are described as just a large handful, not enough for the salsa. Online and delivery orders, such as through DoorDash, present major issues. Orders are often incorrect, with missing items like mild and hot salsa which changes the whole flavor of the bowl, and containers are sometimes half the usual size. There is no way to ask for no cilantro online or call the store to alter orders. The food sometimes arrives cold, and the pico can be very salty. Customer service is inconsistent, with staff sometimes seeming bothered by questions, leading to crappy service. While some love Chipotle, these patterns at this location are seen as unfortunate for a new restaurant in a small town. The suggestion from customers is to must go inside to order for the best experience.