One of the associates helped us with the room, took our order, served our drinks. He was great when we first arrived. I don’t know what changed, but 30 mins into our session he came into our room with a reciept telling us our time was up and there was another reservation after us. (That was a lie because they said someone reserved it for 12:15am but it was 12:23am and we didn’t leave the bar until about 12:40am.. no one occupied the room after us) After I asked the associate why our time was cut short, in my opinion he pretended to not know english, or pretended to not know what I was talking about when I asked him why our time was cut short. It was a weird vibe. Don’t go if your not asian. In my opinion, it was weird and I’m pulling the race card.
Atmosphere: 1
Food: 1
Service: 1
Jaydee Duong
Service was bad, the server didn’t really explain how to use the machine. He was quick and rushed us out. We wanted to rent the room for an hour but came back 35 mins later to tell us the room had already been reserved. Tried to charge us for an hour. This place is dysfunctional. The bartender told us we can take the bottle home and came back to tell us we couldn’t even when we paid for it. I’ve never heard a karaoke bar only charge by minutes! It’s hourly! It even says hourly!
Atmosphere: 1
Food: 1
Service: 1
Nerdy soul
Was in town for an event and had free time the night before. My friends and I found this place online so we decided to try it out. Drinks are cheap and taste good, we had to wait an hour to get a room because we didn’t make a reservation, and food tasted so good!! It was a total of $250 for 4 people for food, 3 rounds of drinks, and two hours of karaoke. Customer service wasn’t the best, I agree with that. They’re not mean but they’re also not super helpful and kinda slow…. I’d definitely recommend coming here and trying it out on a random night though!! Just don’t expect much customer service.
Atmosphere: 3
Food: 4
Service: 3
Nolan Taitano
Chill place to hang out. If you like to sing they have private karaoke rooms.
Jason Son
drinks are very good but customer service and staff below human standards. Had reservations and informed them our estimated time of arrival and had everything planned for my friend who flew all the way from canada and as we arrived, we get a call saying our reservation had an issue and we have to wait and then we asked why and they HUNG UP. As we entered, the lady said our reservation was “gone” and that we can come back in 2 hours. Like i said, they have good drinks but a complete waste of time bc they would prioritize bigger parties and ignore reservations for smaller groups.
Michelle Fong
We called the store to reserve a room in advance and confirmed our reservation with a staff member over the phone. When we arrived at the specified time, we were informed that there were no rooms available despite having made a reservation in advance. Our time was wasted and I absolutely would not recommend this place due to their lack of professionalism.
Erin Christian
The don’t accommodate parties. Find your fun elsewhere.
Rick Diaz
Spaghetti carbonara here is soooo dang good. Very friendly people to play darts and sing karaoke with. Remember to book a time in advance because the rooms fill up fast.
Atmosphere: 5
Food: 5
Service: 5
Anibal MeTaL
I love this place to chilling. Good wings to eat and beer.
Atmosphere: 5
Food: 5
Service: 5
tίᴍ ᴇሃሃ
Great food and good song selection for their karaoke. The calamari and pastas are my favorite. Great service and tons of fun. Saw they had an are throwing game but didn't try it this time.
Very friendly service. Very helpful. My nephew tipped the table over spilling our drinks and the service was prompt and cleaned up very quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings Dipped in Special Sauce, French Fry
Gary I.
Great place for Karaokè (kah rah oh keh) and great food from adjoinIng Jōsui Rāmèn kitchen. Chicken Kara Agè (kah rah ah gheh) is exemplary.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Karaage
tiM eYY
Great food and good song selection for their karaoke. The calamari and pastas are my favorite. Great service and tons of fun. Saw they had an are throwing game but didn't try it this time.
Moe I.
Their happy hour deal is incredible! More you drink (either alcohol and soft drink), cheaper the room fee gets. We ordered several drinks and ramen from Josui. Everything was delicious. Will come again soon.
One of the associates helped us with the room, took our order, served our drinks. He was great when we first arrived. I don’t know what changed, but 30 mins into our session he came into our room with a reciept telling us our time was up and there was another reservation after us. (That was a lie because they said someone reserved it for 12:15am but it was 12:23am and we didn’t leave the bar until about 12:40am.. no one occupied the room after us) After I asked the associate why our time was cut short, in my opinion he pretended to not know english, or pretended to not know what I was talking about when I asked him why our time was cut short. It was a weird vibe. Don’t go if your not asian. In my opinion, it was weird and I’m pulling the race card.
Atmosphere: 1
Food: 1
Service: 1
Service was bad, the server didn’t really explain how to use the machine. He was quick and rushed us out. We wanted to rent the room for an hour but came back 35 mins later to tell us the room had already been reserved. Tried to charge us for an hour. This place is dysfunctional. The bartender told us we can take the bottle home and came back to tell us we couldn’t even when we paid for it. I’ve never heard a karaoke bar only charge by minutes! It’s hourly! It even says hourly!
Atmosphere: 1
Food: 1
Service: 1
Was in town for an event and had free time the night before. My friends and I found this place online so we decided to try it out. Drinks are cheap and taste good, we had to wait an hour to get a room because we didn’t make a reservation, and food tasted so good!! It was a total of $250 for 4 people for food, 3 rounds of drinks, and two hours of karaoke. Customer service wasn’t the best, I agree with that. They’re not mean but they’re also not super helpful and kinda slow…. I’d definitely recommend coming here and trying it out on a random night though!! Just don’t expect much customer service.
Atmosphere: 3
Food: 4
Service: 3
Chill place to hang out. If you like to sing they have private karaoke rooms.
drinks are very good but customer service and staff below human standards. Had reservations and informed them our estimated time of arrival and had everything planned for my friend who flew all the way from canada and as we arrived, we get a call saying our reservation had an issue and we have to wait and then we asked why and they HUNG UP. As we entered, the lady said our reservation was “gone” and that we can come back in 2 hours. Like i said, they have good drinks but a complete waste of time bc they would prioritize bigger parties and ignore reservations for smaller groups.
We called the store to reserve a room in advance and confirmed our reservation with a staff member over the phone. When we arrived at the specified time, we were informed that there were no rooms available despite having made a reservation in advance. Our time was wasted and I absolutely would not recommend this place due to their lack of professionalism.
The don’t accommodate parties. Find your fun elsewhere.
Spaghetti carbonara here is soooo dang good. Very friendly people to play darts and sing karaoke with. Remember to book a time in advance because the rooms fill up fast.
Atmosphere: 5
Food: 5
Service: 5
I love this place to chilling. Good wings to eat and beer.
Atmosphere: 5
Food: 5
Service: 5
Great food and good song selection for their karaoke. The calamari and pastas are my favorite. Great service and tons of fun. Saw they had an are throwing game but didn't try it this time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly service. Very helpful. My nephew tipped the table over spilling our drinks and the service was prompt and cleaned up very quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings Dipped in Special Sauce, French Fry
Great place for Karaokè (kah rah oh keh) and great food from adjoinIng Jōsui Rāmèn kitchen. Chicken Kara Agè (kah rah ah gheh) is exemplary.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Karaage
Great food and good song selection for their karaoke. The calamari and pastas are my favorite. Great service and tons of fun. Saw they had an are throwing game but didn't try it this time.
Their happy hour deal is incredible! More you drink (either alcohol and soft drink), cheaper the room fee gets. We ordered several drinks and ramen from Josui. Everything was delicious. Will come again soon.
Awesome workers ???
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