Very good services. I admired the staff and good environment. Chicken is good here, liked how juicy and well cook it is.
Atmosphere: 5
Food: 5
Service: 5
michelle prescott
Got a salad and chicken. It's okay but pricey for a fast food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken and Avocado Salad
Steve Casselman
Always top-notch, delightful tastes, friendly
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, Double Chicken Tostada Salad, Original Pollo Bowl Combo, Cornbread, Chicken Taco Al Carbon, Chips, Guacamole, Classic Chicken Burrito, 8pc Fire-Grilled Chicken Dinner, Chips & Guacamole Large, 12 Taco Complete Family Combo, Pinto Beans
Sun Tae Jung
the staff locked (!) the door on a Sunday afternoon from the inside because they were getting "too many" orders,I got in because as other customers were leavingI dont know how is that even possible.Their team seem to do just whatever they want instead of attending customers
Atmosphere: 1
Food: 3
Service: 1
Marco Rios
Service is more or less ok, i just gave it a four due to employees not asking if i wanted anything elss when receiving my food( by this i mean salsas or pepers).Food is usually five stars but they game my dad some burned chicken( ans no I don't mean slightly over cooked, I mean picth black) other times I've gone the food was better. I would still go again.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, 3pc Fire-Grilled Chicken Meal, 8pc Fire-Grilled Chicken Dinner
For YEARS, the service has been terrible at this location. I don't see why... it's never the same people? My guess is, "they just hire all rude, disrespectful, nasty people who just don't care, as a requirement for a position?The food doesn't taste the same as it does at all the other locations ...how can that be?At THIS location, you ALWAYS, and I mean ALWAYS, have to check your order, mandatory!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Classic Tostada Salad
Debbie Labeaux
Senior Discounts: El Pollo Loco offers a 10% discount (maximum value of $1) to guests 60 years of age or older. If you qualify, please ask your cashier for the discount prior to payment.Additional Discount Offerings: El Pollo Loco also offers a 15% discount (maximum value of $1.50) to diners that serve the community, which includes police officers, firefighters, EMTs, federal law enforcement agents, and military personnel. If you qualify, please ask your cashier for the discount prior to payment and show your badge if not in uniform.
The chicken here is the best tasting in the area and the cleanest the service here is fast and helpful getting everything done well
Chris K.
This place is sketch, make sure your full order is accounted for before leaving the store. This has happened multiple times now at this location specifically, when I order the 16 piece meal they conveniently "forget" an entire 2nd box of chicken leaving me with only 8 or 10 pieces instead. This has to be some sort of scam.. there is no way you can make this type of mistake multiple times now.
Great ?
Atmosphere: 5
Food: 5
Service: 5
Hey real good place to eat at Pollo
Atmosphere: 4
Food: 4
Service: 4
Parking: YesKid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Original Pollo Bowl Combo, Pinto Beans
Healthy, and affordable fast food
Atmosphere: 5
Food: 5
Service: 5
Worst service
Very good services. I admired the staff and good environment. Chicken is good here, liked how juicy and well cook it is.
Atmosphere: 5
Food: 5
Service: 5
Got a salad and chicken. It's okay but pricey for a fast food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken and Avocado Salad
Always top-notch, delightful tastes, friendly
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, Double Chicken Tostada Salad, Original Pollo Bowl Combo, Cornbread, Chicken Taco Al Carbon, Chips, Guacamole, Classic Chicken Burrito, 8pc Fire-Grilled Chicken Dinner, Chips & Guacamole Large, 12 Taco Complete Family Combo, Pinto Beans
the staff locked (!) the door on a Sunday afternoon from the inside because they were getting "too many" orders,I got in because as other customers were leavingI dont know how is that even possible.Their team seem to do just whatever they want instead of attending customers
Atmosphere: 1
Food: 3
Service: 1
Service is more or less ok, i just gave it a four due to employees not asking if i wanted anything elss when receiving my food( by this i mean salsas or pepers).Food is usually five stars but they game my dad some burned chicken( ans no I don't mean slightly over cooked, I mean picth black) other times I've gone the food was better. I would still go again.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, 3pc Fire-Grilled Chicken Meal, 8pc Fire-Grilled Chicken Dinner
Restaurantji Recommends
For YEARS, the service has been terrible at this location. I don't see why... it's never the same people? My guess is, "they just hire all rude, disrespectful, nasty people who just don't care, as a requirement for a position?The food doesn't taste the same as it does at all the other locations ...how can that be?At THIS location, you ALWAYS, and I mean ALWAYS, have to check your order, mandatory!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Classic Tostada Salad
Senior Discounts: El Pollo Loco offers a 10% discount (maximum value of $1) to guests 60 years of age or older. If you qualify, please ask your cashier for the discount prior to payment.Additional Discount Offerings: El Pollo Loco also offers a 15% discount (maximum value of $1.50) to diners that serve the community, which includes police officers, firefighters, EMTs, federal law enforcement agents, and military personnel. If you qualify, please ask your cashier for the discount prior to payment and show your badge if not in uniform.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, Classic Tostada Salad, Double Chicken Tostada Salad, Chips, 3pc Fire-Grilled Chicken Meal, Double Chicken Avocado Salad, 8pc Fire-Grilled Chicken Dinner, Chips & Guacamole Large
The chicken here is the best tasting in the area and the cleanest the service here is fast and helpful getting everything done well
This place is sketch, make sure your full order is accounted for before leaving the store. This has happened multiple times now at this location specifically, when I order the 16 piece meal they conveniently "forget" an entire 2nd box of chicken leaving me with only 8 or 10 pieces instead. This has to be some sort of scam.. there is no way you can make this type of mistake multiple times now.
Worst pollo loco food Cold. Bad service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pollo Asado