Pretzels near Universal City, CA

“Just got cinnamon bites and garlic sourdough from my fave: Wetzels! They have the cutest store, and the pretzels are always crispy on the outside but warm n gooey on the inside. I also like how helpful the staff were, they rang us up in no time at all and promptly brought us our food plus the sides of garlic butter we requested. Price is right for what you get although sometimes I do prefer Auntie Ann's for the selection/quality.“

“The 2 guys presents today on 27th september were so welcoming.
I choose a pretzel with jalapenos and he told me that is hard because it was baked earlier so he proposed to me to made me another one. So I could eat a fresh baked pretzel and it was no nice ! It was so kind for him to make me this proposition.
Thanks a lot for your service et your attitude !“

“For me, this is a top 5 LA coffee shop because it’s solid and straightforward. Great latte, cold brew, and drip coffee. Laidback ambiance and no pretentious energy. Delicious pastries and cute trinkets for purchase. Staff have always been friendly. Parking isn’t necessary hard to find but I rarely get a spot right in front…just gotta do a lap or two.“

“I was very pleased with the fast service. The food was delicious and plentiful and at an excellent price Highly recommended“

“Great cafe! They have solid drink options and the sweet potato cheese pretzel thing is insanely good. The vibe is very peaceful. The only issue is the WiFi is really bad; I think maybe the cafe is in some sort of cell service dead zone because even trying to use the internet in other ways (like cellular data/hotspot) is also tough. Otherwise it would be a perfect place to come take your laptop and get work done. It’s still a nice place to sit and read or write since it is quiet and cozy.“

“I loooove Aunt Annie’s cinnamon rolls! Super attentive staff, Rico in particular is super friendly and has great customer service. He assisted me throughout the process of getting the Aunt Annie’s app and have a free pretzel to look forward to!“

“I want to give a big shout-out to Axel at Auntie Anne’s for his amazing customer service! He was kind, patient, and knowledgeable. I actually called the day before with some questions, and I believe I spoke with Axel then as well — he was very helpful and made sure I had the information I needed.

When we came in, he continued to provide great service, and because of him, I would definitely come back. We ordered the original nuggets and an original pretzel, and the food was delicious.

I do want to mention that another employee (I’m not sure if she was a manager) could have handled coaching or correcting employees in a kinder way. There’s always a more positive way to communicate with a team member. Her attitude came across as if she didn’t want to be there, which affected the overall experience.

Thank you, Axel, for making our visit a great one!“

“(Translated by Google) I like it because they give you very good service I have diabetes and I can't eat a lot of sugar and they give me half and half without sugar(Original)Me gusta porque te dan muy buen servicio tengo diabetes y no puedo comer muncha azúcar y me dan mitad y mitad sin azucar“