Honestly worst Starbucks experience I’ve ever had. I went and saw they had a bit of a line so I did a mobile order and then waited longer than literally everyone that was there when I arrived. I ordered at 8:45 with an estimated ready time of 9:04, didn’t get my coffee until 9:37. We asked what the hold up was and they said they were prioritizing the line and would get to mobile orders once the line cleared rather than getting them in order. It literally made the mobile order option a joke. Might as well shut down the option for the location if that’s how they run their location.
Atmosphere: 1
Food: 1
Service: 1
Julie Mendoza
Terrible experience. I lined up and as always line is very long to actually just get a drip in the morning. Soon as I get in the register, NO GOOD MORNING OR HOW ARE YOU! This rude barista in the cashier names ARISSA doesn’t know what Starbucks culture is like for customer service. I haven’t been in the register for 30seconds and girl she is in a RUSH to finish me down. Felt to terrible to feel this at 730am. I wish the management can do something about this as this is not right.
I’m trying to check weather I have some rewards to redeem and I was asking her for some guidance and if I not I can reload my card in less than 5seconds. Obviously there was no help from her and was very in a rush and rude and asked me rudely with her tone “do you still want your coffee?” Like chill give me 5sec to reload my card. And like I said, I haven’t been in the register for 30seconds.
Service: 1
nafis shakouri
This is the most expensive starbucks I have ever had There is twice the price I don’t recommend 😡😡😡😡😡😡😡👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Resort Showcases
It gets very busy at this location— but the drink came out fairly quick. The quality and taste of the drink is good thanks to the baristas thankfully. A great convenience while wanting a grab and go at the casino.
Atmosphere: 5
Food: 5
Service: 4
Austin Kraft
Despite messing up the order slightly… it was busy but I came back and the manager made it right and did it quickly for me. Much appreciated
Atmosphere: 4
Food: 4
Service: 5
Carol Stitt
Feta spinach wrap was disgusting! There's no way that was feta, I eat feta a lot!! so I know. Wrap was flat & top was overly crispy & bottom was soggy
Atmosphere: 3
Food: 1
Service: 4
FRANCISCO MAGANA
Starbucks always in my
Atmosphere: 5
Food: 5
Service: 5
Harrah's Resort Southern California
Some folks balk at the prices here but when you're in the moment with all the excitement Harrah's ya just gotta roll with it, and appreciate the convenience!
Atmosphere: 5
Food: 5
Service: 5
Linda
Rude cashier, didn’t get the simple coffees straight. Asked for almond milk. Wasn’t given til I was leaving then lied and said she gave it to me when the coffee came up in a snotty tone of voice. They had filthy lyrics rap music loudly playing when I arrived. So disrespectful! Used my debit card and made me show I’d on my $10 for 2 coffees. Ridiculous! No friendly welcoming attitude here! Just condescending, rude and disrespectful. Next time I’ll bring my own keurig and cups to the hotel room!
Kaleigh Conly
Very organized and clean. Even a large line was quickly accommodated by the helpful baristas.
The pool is AMAZING! Warm water in a river, several jacuzzis. We had a blast! It is near 3 more casinos, so You can visit them all! There are not to many choices on food, but there are enough. Not buffet. But there are buffet at the other casinos. Ask For NON SMOKING room with time, as we were not able to get it when we arrived.
CDV_123_CA
Yikes! $400 a night for maybe tops three star accommodations. Spa was nice, but zero hospitality, view was a a/c not a pool view as promised. They did accommodate a move, but even that was a painful transaction. Staff does not want to be bothered. Restaurants don’t accept reservations so please be prepared to wait hours. Disappointing. Customer service is lacking. Rooms are dated. Dirty tile, although it was large. Overall, don’t expect to be WOWED! We will not be back. Go to the other casino/hotel nearby. Spend your money were you’ll be treated well.
miho ogura
Went there for a couple of times while our stay in harrah’s resort. First of all, I would recognize the one of the employee lady Sydney. My son 4years old was crying before he goes to Starbucks and he was not good mood because he was tired by long flight of our travel from Japan. Then I guess she saw it before we come into the Starbucks I just bought my coffee, his milk and cheese. But I found out she put the purple kitty cake. My son got the smile on his face. He happy since that moment. He ate that cat cake so gently and every time he bites he smiled And we realized this was his first Starbucks in USA. So I decided to take a photo with her It made our Stay more memorable beautiful moments. Thank you so much Sydney. She made us the best moment of Starbucks in USA.
Atmosphere: 5
Food: 5
Service: 5
V1456PXrenek
No coffee pot No bath robe No free EV chargers (only free 120v plugs that are in an outdoor weather resistant box that makes it hard to plug into) And they want to charge for Wi-Fi The bed was great I slept 9 hours and 32 minutes only get 5 hours normally
kunkun Channel
Went there for a couple of times while our stay in harrah’s resort.First of all, I would recognize the one of the employee lady Sydney.My son 4years old was crying before he goes to Starbucks and he was not good mood because he was tired by long flight of our travel from Japan.Then I guess she saw it before we come into the Starbucks I just bought my coffee, his milk and cheese. But I found out she put the purple kitty cake. My son got the smile on his face. He happy since that moment.He ate that cat cake so gently and every time he bites he smiled And we realized this was his first Starbucks in USA. So I decided to take a photo with her It made our Stay more memorable beautiful moments.Thank you so much Sydney.She made us the best moment of Starbucks in USA.
Honestly worst Starbucks experience I’ve ever had. I went and saw they had a bit of a line so I did a mobile order and then waited longer than literally everyone that was there when I arrived. I ordered at 8:45 with an estimated ready time of 9:04, didn’t get my coffee until 9:37. We asked what the hold up was and they said they were prioritizing the line and would get to mobile orders once the line cleared rather than getting them in order. It literally made the mobile order option a joke. Might as well shut down the option for the location if that’s how they run their location.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience. I lined up and as always line is very long to actually just get a drip in the morning. Soon as I get in the register, NO GOOD MORNING OR HOW ARE YOU! This rude barista in the cashier names ARISSA doesn’t know what Starbucks culture is like for customer service. I haven’t been in the register for 30seconds and girl she is in a RUSH to finish me down. Felt to terrible to feel this at 730am. I wish the management can do something about this as this is not right.
I’m trying to check weather I have some rewards to redeem and I was asking her for some guidance and if I not I can reload my card in less than 5seconds. Obviously there was no help from her and was very in a rush and rude and asked me rudely with her tone “do you still want your coffee?” Like chill give me 5sec to reload my card. And like I said, I haven’t been in the register for 30seconds.
Service: 1
This is the most expensive starbucks I have ever had
There is twice the price
I don’t recommend 😡😡😡😡😡😡😡👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
It gets very busy at this location— but the drink came out fairly quick. The quality and taste of the drink is good thanks to the baristas thankfully. A great convenience while wanting a grab and go at the casino.
Atmosphere: 5
Food: 5
Service: 4
Despite messing up the order slightly… it was busy but I came back and the manager made it right and did it quickly for me. Much appreciated
Atmosphere: 4
Food: 4
Service: 5
Feta spinach wrap was disgusting! There's no way that was feta, I eat feta a lot!! so I know. Wrap was flat & top was overly crispy & bottom was soggy
Atmosphere: 3
Food: 1
Service: 4
Starbucks always in my
Atmosphere: 5
Food: 5
Service: 5
Some folks balk at the prices here but when you're in the moment with all the excitement Harrah's ya just gotta roll with it, and appreciate the convenience!
Atmosphere: 5
Food: 5
Service: 5
Rude cashier, didn’t get the simple coffees straight. Asked for almond milk. Wasn’t given til I was leaving then lied and said she gave it to me when the coffee came up in a snotty tone of voice. They had filthy lyrics rap music loudly playing when I arrived. So disrespectful! Used my debit card and made me show I’d on my $10 for 2 coffees. Ridiculous! No friendly welcoming attitude here! Just condescending, rude and disrespectful. Next time I’ll bring my own keurig and cups to the hotel room!
Very organized and clean. Even a large line was quickly accommodated by the helpful baristas.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The pool is AMAZING! Warm water in a river, several jacuzzis. We had a blast! It is near 3 more casinos, so You can visit them all! There are not to many choices on food, but there are enough. Not buffet. But there are buffet at the other casinos. Ask For NON SMOKING room with time, as we were not able to get it when we arrived.
Yikes! $400 a night for maybe tops three star accommodations. Spa was nice, but zero hospitality, view was a a/c not a pool view as promised. They did accommodate a move, but even that was a painful transaction. Staff does not want to be bothered. Restaurants don’t accept reservations so please be prepared to wait hours. Disappointing. Customer service is lacking. Rooms are dated. Dirty tile, although it was large. Overall, don’t expect to be WOWED! We will not be back. Go to the other casino/hotel nearby. Spend your money were you’ll be treated well.
Went there for a couple of times while our stay in harrah’s resort.
First of all, I would recognize the one of the employee lady Sydney.
My son 4years old was crying before he goes to Starbucks and he was not good mood because he was tired by long flight of our travel from Japan.
Then I guess she saw it before we come into the Starbucks I just bought my coffee, his milk and cheese. But I found out she put the purple kitty cake. My son got the smile on his face. He happy since that moment.
He ate that cat cake so gently and every time he bites he smiled
And we realized this was his first Starbucks in USA. So I decided to take a photo with her
It made our Stay more memorable beautiful moments.
Thank you so much Sydney.
She made us the best moment of Starbucks in USA.
Atmosphere: 5
Food: 5
Service: 5
No coffee pot No bath robe No free EV chargers (only free 120v plugs that are in an outdoor weather resistant box that makes it hard to plug into) And they want to charge for Wi-Fi The bed was great I slept 9 hours and 32 minutes only get 5 hours normally
Went there for a couple of times while our stay in harrah’s resort.First of all, I would recognize the one of the employee lady Sydney.My son 4years old was crying before he goes to Starbucks and he was not good mood because he was tired by long flight of our travel from Japan.Then I guess she saw it before we come into the Starbucks I just bought my coffee, his milk and cheese. But I found out she put the purple kitty cake. My son got the smile on his face. He happy since that moment.He ate that cat cake so gently and every time he bites he smiled And we realized this was his first Starbucks in USA. So I decided to take a photo with her It made our Stay more memorable beautiful moments.Thank you so much Sydney.She made us the best moment of Starbucks in USA.
Atmosphere: 5
Food: 5
Service: 5
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