Patisserie/Cake Shops in Ventura, CA

“Great Customer Service. I have been here a few times with my family. Always good food & coffee. But today I was surprised when I believe the manager or owner (young tall slender lady) was running the register and I believe forgot to ring up my coffee. We got a lot of stuff so it’s understandable. But she saw me still waiting when she came back from checking on something in the back. It registered to me that she might have forgotten it when she asked the barista if she had made the Caramel Latte yet. They were talking quietly so I couldn’t catch it all. But I saw her check the register then whip up the latte herself. I’m not sure if she charged us for it or not(I didn’t pay). But I was very happy about how professional she handled the situation and I will definitely be coming back again.“

“Must try outstanding pastries“