Baskin-Robbins
$ • Ice CreamAbout Baskin Robbins
Baskin Robbins Reviews
51 ratings
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Under new ownership.
Id like to share some feedback.
I couldn't tip the 2 people working there.
The option is not there to allow customers to leave a tip for the employees.
Second, the waffle cones are super thin. Both of our waffle cones broke.
And we were literally holding the ice cream to eat it.
Id like to share some feedback.
I couldn't tip the 2 people working there.
The option is not there to allow customers to leave a tip for the employees.
Second, the waffle cones are super thin. Both of our waffle cones broke.
And we were literally holding the ice cream to eat it.
One of my favorite ice cream places. Though I wish the prices were a bit lower.
Friendly service for a pick up, but when we discovered the order was wrong, the answer on the phone was, get a refund from Door dash. Err, first I used the BR website, not DD and second, if you are out of a flavor, they should ask first if you would like a different flavor rather than throw the closest thing in the bag. We.ordered Mint Chip, not Chocolate Chip. And hey, thanks for hanging up on me on the phone.
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
Baskin-Robbins offers good ice cream, but some customer service issues were noted, such as incorrect orders and early closing. The store's lighting can be improved for a more welcoming atmosphere. However, ordering an ice cream birthday cake online was a seamless process with quick pick-up and a delicious outcome. Customers were highly satisfied with the cake's appearance and taste, praising Baskin-Robbins for their exceptional service. Despite some room for improvement in customer service and store maintenance, the quality of the ice cream and cake offerings shines through, making it a go-to spot for sweet treats.