Starbucks Coffee Company
$ • Coffee ShopsAbout Starbucks
Customers' Favorites
Mango Dragonfruit Refresher
Butter Croissant
Everything Bagel
Cheese Danish
Vanilla Crème
Banana Bread
Bacon Gouda
Egg White
Lemonade
Tomato
Starbucks Reviews
209 ratings
Share your opinion about Starbucks Coffee Company
Shout out to Alicia Escalera at Starbucks in downtown Brighton! She absolutely rocked it with her manager who took the call( sorry forgot your name) when we slammed her yesterday with a humongous order for the Strongman competition!!!! Thank goodness for beautiful people with patient and compassionate hearts!!! Thank you guys... you made so many people happy! 💋💕🥰😊❤️💕
best manager, she really cares and if you feel your drink was not made right, speak up and they will replace it for you 🙂
Absolutely LOVE the manager and staff at this location, they are fast, friendly and make my day every time I go in. ❤️
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company offers a generally positive experience with friendly staff and consistent quality. Many customers appreciate the sweet and nice workers, which creates a welcoming atmosphere. Some have been visiting the location for years and find the staff to be helpful and caring, often making them want to work there. The food, mostly pre-made, is usually the same and reliably good, with drinks being 90% of the time correct and enjoyable. One customer mentioned a favorite drink, green tea lemonade with a strawberry açai base and strawberry purée, which is sometimes misprepared, but staff like Stephanie have provided helpful service and refunds.
However, there are occasional issues. Recent experiences include mistakes with phone orders, such as receiving a plain cortado instead of a brown sugar cortado or a plain cold brew instead of a salted caramel cold brew. Some orders have been wrong, like receiving a burrito instead of a breakfast sandwich, leading to frustration. There was also concern about inconsistent service, especially when employees seem rushed or do not listen properly. One customer noted that only one worker appeared to be actively helping, and suggested that some staff should be promoted. Despite these problems, many find the store to be a good place to visit when operations run smoothly. Overall, the location is appreciated for its friendly staff, but occasional mistakes and inconsistent service are noted issues.