I was there on a Saturday and ordered a cold cappuccino and waited. I notice everyone that came after me were getting there coffee. I asked why it was taking so long and they said they were making it in the back that didn't make any sense to me. Ten minutes later I went back and it was in someone's hand . A really disappointing experience
Atmosphere: 4
Food: 3
Service: 1
Viv Park
5 stars all around. It’s a great experience. Staff is super friendly and you feel very welcome. Americano is normal, London fog latte was amazing. Latte is perfect. Very accommodating to all my keto needs. Thank you!
Payton Becker
Mayola made me a lovely cappuccino!
Otter
I had a truly wonderful experience that exceeded all my expectations. The ambiance was elegantly designed, creating a warm and inviting atmosphere that made me feel right at home. The staff were incredibly friendly, going out of their way to make sure I felt welcome and attended to. And the food was absolutely delightful—each dish was bursting with flavor, meticulously prepared, and beautifully presented. Every bite was a treat for the senses, making it an unforgettable culinary journey.
Chloe Delvey
Please read the reviews before deciding to visit this place.
2 star for the dessert and NO stars for the staff at this café. Although it’s located in a luxurious hotel, they behave like uneducated individuals. They exchange glances and display discriminatory attitudes toward their customers. Additionally, be cautious of the “service” and “handling” fees added to your order—they’ll charge around $5 per bill.
Ashley Tran
Dessert was good but the server i guess her name is Alaxandre had an attitude with me even I was very nice from the beginning. I felt annoyed and disrespectful
Delvey N
Please read the reviews before deciding to visit this place.
2 star for the dessert and NO stars for the staff at this café. Although it’s located in a luxurious hotel, they behave like uneducated individuals. They exchange glances and display discriminatory attitudes toward their customers. Additionally, be cautious of the “service” and “handling” fees added to your order—they’ll charge around $5 per bill.
M K
The desserts are pretty good, the coffee/chai are like Starbucks. It’s self service, desserts come on plastic plates/utensils, coffee in to go cups. Unfortunately on top of tax they charge PIF and a 10% service fee. Don’t know for what service besides someone handing the items across the counter. Table had crumbs on them from previous guests. Didn’t see any signs that there would be PIF or the additional service fee anywhere. In the end the charges added another 22.8% to the advertised prices. Not worth it to me. 4 pastries/desserts and 3 coffees/chai (1x 16 oz, 2x 12 oz) were over $ 70.
Atmosphere: 3
Food: 4
Service: 4
Gabe Eden
Delightful little shop! Great tasting coffee, and excellent chocolates. Laura, the barista, was incredibly accommodating in adapting the drinks to our taste! Definitely give this place a try if you’re staying at The Broadmoor!
Atmosphere: 5
Food: 5
Service: 5
Florence Vianzon
I love Café Julie's! Their pastries and coffee are so delicious and it's super convenient when you're at The Broadmoor.
Lovely boutique coffee shop with luxury patisserie offerings from the world renowned pastry chefs of the Broadmoor Hotel. We popped in for a sweet treat after enjoying the Christmas decorations on the property. The selection was vast, something for everyone. It was also a treat to watch through the gallery window as a top notch pastry chef 👩🍳 built a 3’ chocolate sculpture, absolutely fascinating.
Kid-friendliness: The service staff was friendly, accommodating and efficient, all smiles. The 5 star service one would expect from this caliber of property, they did not disappoint.
Recommended dishes: Pastries, Bakery
Ron Von Behren
Marvelous French chocolates great macaroons loved it
Atmosphere: 5
Food: 5
Service: 5
Dena H.
The staff here are extremely friendly! I came here several times during my stay for breakfast or a quick drink.
I tried their hot chocolate and I wasn’t much of a fan. I did however really enjoy their chai tea latte and ordered that several times.
I tried different pastries: almond croissant, butter croissant and another French pastry. My favorite out of those three was the butter croissant.
They have many other pastries and desserts to choose from and some good souvenirs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries
Sebastian Romero
Nice service, good pastries and nice coffee. Some girls on the staff speak Spanish.
Atmosphere: 5
Food: 5
Service: 5
Kster
Love visiting this cafe whenever I'm at the Broadmoor, it's a little treat! The pastries are delicious. The Chocolate Peanut Butter spiral is amazing!! I also got a raspberry oatmilk latte that was fantastic!
I was there on a Saturday and ordered a cold cappuccino and waited. I notice everyone that came after me were getting there coffee. I asked why it was taking so long and they said they were making it in the back that didn't make any sense to me. Ten minutes later I went back and it was in someone's hand . A really disappointing experience
Atmosphere: 4
Food: 3
Service: 1
5 stars all around.
It’s a great experience.
Staff is super friendly and you feel very welcome.
Americano is normal, London fog latte was amazing.
Latte is perfect. Very accommodating to all my keto needs. Thank you!
Mayola made me a lovely cappuccino!
I had a truly wonderful experience that exceeded all my expectations. The ambiance was elegantly designed, creating a warm and inviting atmosphere that made me feel right at home. The staff were incredibly friendly, going out of their way to make sure I felt welcome and attended to. And the food was absolutely delightful—each dish was bursting with flavor, meticulously prepared, and beautifully presented. Every bite was a treat for the senses, making it an unforgettable culinary journey.
Please read the reviews before deciding to visit this place.
2 star for the dessert and NO stars for the staff at this café. Although it’s located in a luxurious hotel, they behave like uneducated individuals. They exchange glances and display discriminatory attitudes toward their customers. Additionally, be cautious of the “service” and “handling” fees added to your order—they’ll charge around $5 per bill.
Dessert was good but the server i guess her name is Alaxandre had an attitude with me even I was very nice from the beginning. I felt annoyed and disrespectful
Please read the reviews before deciding to visit this place.
2 star for the dessert and NO stars for the staff at this café. Although it’s located in a luxurious hotel, they behave like uneducated individuals. They exchange glances and display discriminatory attitudes toward their customers. Additionally, be cautious of the “service” and “handling” fees added to your order—they’ll charge around $5 per bill.
The desserts are pretty good, the coffee/chai are like Starbucks. It’s self service, desserts come on plastic plates/utensils, coffee in to go cups.
Unfortunately on top of tax they charge PIF and a 10% service fee.
Don’t know for what service besides someone handing the items across the counter. Table had crumbs on them from previous guests. Didn’t see any signs that there would be PIF or the additional service fee anywhere.
In the end the charges added another 22.8% to the advertised prices. Not worth it to me.
4 pastries/desserts and 3 coffees/chai (1x 16 oz, 2x 12 oz) were over $ 70.
Atmosphere: 3
Food: 4
Service: 4
Delightful little shop! Great tasting coffee, and excellent chocolates. Laura, the barista, was incredibly accommodating in adapting the drinks to our taste! Definitely give this place a try if you’re staying at The Broadmoor!
Atmosphere: 5
Food: 5
Service: 5
I love Café Julie's! Their pastries and coffee are so delicious and it's super convenient when you're at The Broadmoor.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lovely boutique coffee shop with luxury patisserie offerings from the world renowned pastry chefs of the Broadmoor Hotel. We popped in for a sweet treat after enjoying the Christmas decorations on the property. The selection was vast, something for everyone. It was also a treat to watch through the gallery window as a top notch pastry chef 👩🍳 built a 3’ chocolate sculpture, absolutely fascinating.
Kid-friendliness: The service staff was friendly, accommodating and efficient, all smiles. The 5 star service one would expect from this caliber of property, they did not disappoint.
Recommended dishes: Pastries, Bakery
Marvelous French chocolates great macaroons loved it
Atmosphere: 5
Food: 5
Service: 5
The staff here are extremely friendly! I came here several times during my stay for breakfast or a quick drink.
I tried their hot chocolate and I wasn’t much of a fan. I did however really enjoy their chai tea latte and ordered that several times.
I tried different pastries: almond croissant, butter croissant and another French pastry. My favorite out of those three was the butter croissant.
They have many other pastries and desserts to choose from and some good souvenirs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries
Nice service, good pastries and nice coffee.
Some girls on the staff speak Spanish.
Atmosphere: 5
Food: 5
Service: 5
Love visiting this cafe whenever I'm at the Broadmoor, it's a little treat! The pastries are delicious. The Chocolate Peanut Butter spiral is amazing!! I also got a raspberry oatmilk latte that was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries
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