Customers` Favorites
“I lived in Hawaii as a teenager and shaved ice is huge out there. This is just as good if not better. Also some really respectful friendly kids working it. Great flavors and topping options. Definitely 11/10.“
Customers` Favorites
“Crumbl is my favorite cookie place ever!!! Yummy cookies and all of the employees are so sweet and kind. They give amazing customer services and they always nice and welcoming and Sandra is the manger she is very sweet, nice and very helpful and give amazing customer service!!!“
Customers` Favorites
“Sydney deserves a bonus, a raise or some sort of public recognition for her amazing level of customer service. I ordered a four pack of cookies for a birthday social delivery since I live a long way from my friend, and during the first delivery, the DoorDash driver delivered them to the wrong address and would not fix the issue despite me chatting with them and providing correct info. So i called the store and Sydney was immediately helpful and repackaged a new order and sent it with one of her own workers to make sure my friends birthday present made it to the right place. She was kind and had great attention to detail and was very empathetic. I wish i had a way to remove the big tip i gave to the door dash driver due to the cold weather and give it to her and Cailyn, the employee who actually delivered the cookies and got it right with no issues! Thank you both!!“
“My experiences of this place have been pretty good, because the workers are pretty nice and cool. Plus most of there cookies are really good,I don't like some because I'm a picky person but I have friends that love pretty much all of them.I recommend crumble over a lot of other places that sale cookies or mini pie things.
The summary of all of this is the workers loyal and sweet,and everything there is meant for one person or the other,and crumble is one of the better maybe one of the best cookies place.
And there's more stuff then just good cookies and loyal workers,and you can find that out yourself by getting some cookies from either the app or in person!“
Customers` Favorites
“I would like to give a sincere thank you and a well deserved compliment to Mr. Jared, the owner of Crumbl cookies. He went out of his way today to help an old lady with a trauma that she had my daughter loves Crumbl cookies. She buys them all the time was coming home from being having surgery on her legs And her friend left the box of cookies on the front porch. The squirrel got into them and ate two of them and I called. I was gonna order another one. A box and Mr. Jared said, don’t you worry about it? I’ll bring you some. I would hope that everybody in this world would be as generous and compassionate as this young man thank you very much. I appreciate it Cindy.“
Customers` Favorites
“We can't rave enough about this place. We come here every chance we get. We have had some long lines and wait times, but the snow balls are worth it. Employees are nice and do a great job. Well done guys, keep up the great work. Since the sno-balls are always made on the spot we never worry about them melting. They are only made when you are next in line.“
Customers` Favorites
“I had an awesome experience at Insomnia Cookies in Colorado Springs thanks to Lexi! From the moment I walked in, she greeted me with genuine energy and a big smile that immediately made the place feel more welcoming. You can tell she really enjoys what she does and takes pride in making sure customers leave happy.
Lexi went above and beyond with her service — she helped me pick out the best cookie combo and even made sure everything came out warm and fresh. She was super friendly, patient, and clearly knows the menu inside and out. It’s rare to find someone that attentive and upbeat late at night, but Lexi kept the whole vibe positive and fun.
Overall, she made my visit way better than I expected. Great cookies, but even better customer service — Lexi is the kind of employee who makes you want to come back again. Insomnia Cookies is lucky to have her representing them!“
Customers` Favorites
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“The whole experience was absolutely wonderful!! The politeness and promptness of service was amazing! And the cheesecake is also absolutely delicious!!“