McDonald's

$ • Fast Food

Hours:
7901 Woodmen Center Heights, Colorado Springs
(719) 203-4581

About McDonald's

McDonald's is a fast and efficient restaurant that excels in customer service. The staff are phenomenal and care about customers' well-being. While the workers generally ensure that procedures are followed, there have been some issues with order accuracy, leading to wasted food. Zeke at the drive-through window has shown exceptional service by covering a customer's order after they forgot their wallet. The restaurant is capable of speedy service, with orders fulfilled in under 2 minutes. However, there have been complaints about some employees lacking basic people skills, which can affect the experience. Despite this, many customers appreciate the friendly and prompt service provided by the employees. The food is hot and tastes fresh, making McDonald's a recommended spot, although the quality may vary. Customers have noted that curbside pickup can be slow, with wait times sometimes exceeding 20 minutes, especially for small orders like large fries. The drive-thru often has long lines, but pre-ordered pickup can help avoid delays. The new location on Woodmen Road received positive comments for helpful and attentive staff, with service being great and food arriving hot and fresh. It features several new kiosks for ordering and an indoor kid's fun house, making it a fun place for families. Some customers mentioned that the restaurant lacks a fountain station for drink refills, and if a refill is requested, a new drink is made. A few reviews pointed out that the presentation of food can be unappealing, such as a big breakfast served in a plastic-wrapped lid. Overall, McDonald's continues to be a popular choice, though wait times and food presentation can vary.

Customers' Favorites

McDonald's Reviews

2.4
174 ratings
Restaurantji Rating
5
20%
4
5%
3
7%
2
11%
1
57%
Food
2.5
Atmosphere
2.4
Service
2.2

Share your opinion about McDonald's

Restaurantji Rating

FIX THE ROACH PROBLEM !!!
Terrible terrible. Cooperate needs to get involved and there needs to be a health inspection. How can you allow your employees to not wash their hands after smoking and than touching food? As well as sitting on the counters and pretty much contaminating table tops. Honestly.. I've contacted several people and hopefully they will shut this location down. Or hire people who actually know what they are doing.

Ice cold food, paid to much for the 2 for $5 offer, never told my husband about it , I tried to call to speak to a manager to resolve my issues. Nobody ever answered the phone. Don’t like to warm up my burgers and nuggets in the microwave. Threw it all away. What a waste of money.

Please bring back steak egg and cheese bagel......

Read All Reviews(165)

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Hours

Monday 6AM - 12AM
Tuesday 6AM - 12AM
Wednesday 6AM - 12AM
Thursday 6AM - 12AM
Friday 6AM - 12AM
Saturday 6AM - 12AM
Sunday 6AM - 12AM
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